Parts Counter Specialist — Fast-Paced, Customer-Focused

Bruckner Truck Sales; Arkansas; On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off and holidays

Health, dental and vision plans

401(k) and profit-sharing

Tuition assistance

Employee Stock Ownership

Job summary

Bruckner Truck & Equipment in Pottsville, AR is seeking a Parts Counter Sales associate to fill parts orders by phone or in person. You will advise customers on part numbers, substitutions, and availability, and you may operate a forklift to move stock.

The role requires a high school diploma and at least two years in a heavy-duty truck or automotive parts department, plus the ability to work quickly with customers and coworkers in a busy setting.

Qualifications

• High school diploma or equivalent required.
• Must have at least two years or more in heavy duty truck or automotive parts department experience.
• Ability to interact successfully with customers and co-workers; must work with urgency in helping customers.
• Must be able to operate parts department equipment, forklift, and pickup.

Responsibilities

• Answer customer’s phone calls and fill orders from stock parts.
• Help customers on parts counter and shop counter.
• Read catalog, microfiche viewer, or computer for replacement part numbers, availability, price and substitutions.
• Advise customer on substitution or modification of part when replacement is not available.
• Advise customer of any quality improvement or service bulletin on part replacement.
• Examine returned part or core to determine if defective and exchange part for refund.
• Stock parts according to part number sequence.
• Use precision measuring instruments to determine whether similar parts may be machined down or built up to required size.
• Clean parts shelves to prepare for physical inventory.
• Accept payment for bills and make change.
• Use calculator and computer keyboard.
• Do periodical bin checks.

Education

High school diploma or equivalent

Tools

Forklift operation

Job description

Bruckner Truck & Equipment in Pottsville, AR is seeking a Parts Counter Sales associate to fill parts orders by phone or in person. You will advise customers on part numbers, substitutions, and availability, and you may operate a forklift to move stock.

The role requires a high school diploma and at least two years in a heavy-duty truck or automotive parts department, plus the ability to work quickly with customers and coworkers in a busy setting.