Parts Counter Specialist - Fast-Paced Auto Service

Feyer Ford; North Carolina; Sur place; USD 21 000 - 34 000; Plein temps

Résumé du poste

Feyer Automotive is seeking a Parts Counterperson to support our team and provide customers with exceptional experiences. The ideal candidate will thrive in a fast-paced, professional workplace in North Carolina.

Responsibilities include overseeing the parts sales process, communicating with customers and staff, quoting prices, verifying part pricing, and maintaining inventory accuracy through regular stock checks.

Qualifications

• High School Diploma or equivalent required.
• Prior auto parts sales experience preferred.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures including discounts, taxes, and proportions.
• Valid driver's license with clean driving record.

Responsabilités

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify correct parts and pricing.
• Provide high-level service to internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks.
• Notify parts manager of out-of-stock parts or materials needing attention.
• Locate out-of-stock parts from outside sources and submit emergency orders if necessary.
• Ensure internal part requests are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.

Connaissances

Customer service

Interpersonal skills

Time management

Reading safety docs

Math calculations

Driver's license

Formation

High School Diploma

Description du poste

Feyer Automotive is seeking a Parts Counterperson to support our team and provide customers with exceptional experiences. The ideal candidate will thrive in a fast-paced, professional workplace in North Carolina.

Responsibilities include overseeing the parts sales process, communicating with customers and staff, quoting prices, verifying part pricing, and maintaining inventory accuracy through regular stock checks.