Auto Parts Counter Specialist

Feyer Ford Lincoln; Ahoskie (NC); On-site; USD 32,000 - 48,000; Full time

Job summary

Feyer Automotive is seeking a Parts Counterperson in North Carolina to support the sales process and deliver outstanding customer experiences. The role involves handling parts lookups, pricing, and coordinating with shop and staff in a fast-paced environment.

The ideal candidate will have auto parts sales experience and a high school diploma, with strong interpersonal and arithmetic skills. Valid driver’s license required; on-site position at our NC dealership.

Qualifications

• High School Diploma or equivalent with auto parts sales experience preferred.
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time-management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, percentages, area, circumference and volume.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog for parts lookup.
• Answer phone calls and provide price quotes and other information to customers.
• Review body shop estimates to verify parts and pricing.
• Provide high-level service to internal and external customers.
• Pull/fill orders and maintain weekly bin checks to ensure stock accuracy.
• Notify parts manager of out-of-stock parts or materials that need immediate attention.
• Locate out-of-stock parts from outside sources and submit emergency orders if necessary.
• Ensure internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.

Skills

Auto parts sales experience

Interpersonal skills

Time management

Reading safety/maintenance documents

Mathematical calculation

Valid driver’s license

Education

High School Diploma or equivalent

Job description

Feyer Automotive is seeking a Parts Counterperson in North Carolina to support the sales process and deliver outstanding customer experiences. The role involves handling parts lookups, pricing, and coordinating with shop and staff in a fast-paced environment.

The ideal candidate will have auto parts sales experience and a high school diploma, with strong interpersonal and arithmetic skills. Valid driver’s license required; on-site position at our NC dealership.