Parts Counter Specialist: Customer Focus

Kriete Group; Milwaukee (WI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k) w/ Employer Match

Paid Time Off

10 Paid Holidays

Referral Program

Tuition Reimbursement

Performance Incentives

Safety Boot and Prescription Safety Gr

Paid Job Training

Employer-Paid Basic Life & STD Ins.

Optional LTD and Additional Supplement

Job summary

Kriete Truck Centers in Milwaukee, WI is seeking a Front Parts Counter Associate to deliver exceptional service for our customers. You will help customers locate parts, process orders, and maintain accurate records in a fast-paced, team-oriented environment.

The ideal candidate is energetic, customer-focused, and eager to contribute to a growing company. This role emphasizes accuracy, timeliness, and strong communication with customers and team members.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with clean driving record.
• Prior experience in parts sales, inventory management, or parts software preferred.
• Customer-facing experience highly desirable.

Responsibilities

• Assist customers in selecting parts and advise on required companion parts and promotions.
• Provide price quotes, product availability, and part specifications when needed; update order status.
• Accurately pull, package, and prepare parts for pickup or delivery; ensure timely processing.
• Maintain records of estimates, invoices, and special orders for organized parts dept.
• Communicate with the parts manager about stock, back-orders, and special orders to meet customer needs.
• Support training and stay current on product knowledge and OEM updates.

Skills

Customer service

Communication

Teamwork

Physical stamina

Education

High school diploma

Tools

Inventory software

Dealer management software

Job description

Kriete Truck Centers in Milwaukee, WI is seeking a Front Parts Counter Associate to deliver exceptional service for our customers. You will help customers locate parts, process orders, and maintain accurate records in a fast-paced, team-oriented environment.

The ideal candidate is energetic, customer-focused, and eager to contribute to a growing company. This role emphasizes accuracy, timeliness, and strong communication with customers and team members.