Parts Counter Specialist - Customer-Driven Auto Parts

Iron City Pipe & Supply; Marietta (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Iron City Implement / NAPA Auto Parts in Marietta, Ohio is hiring a full-time Parts Counter Sales Associate. The role focuses on helping customers find the right parts, processing orders, and providing accurate service to both retail customers and repair shops.

Ideal candidates have customer-service strengths, basic computer skills, and an interest in learning parts lookup systems. You will stock shelves, assist with receiving merchandise, and collaborate with a small team to maintain smooth

Qualifications

• Strong customer service and communication skills are required.
• Comfort using computers and parts lookup systems.

Responsibilities

• Serve customers at the counter and over the phone.
• Look up automotive parts, confirm fit and availability, and process orders.
• Provide friendly, accurate service to retail customers and professional repair shops.
• Process sales, returns, and payments accurately.
• Assist with stocking shelves, receiving merchandise, and keeping the store organized.
• Work with teammates to keep daily store operations running smoothly.

Skills

Customer service

Communication

Attention to detail

Teamwork

Willingness to learn

Tools

Parts lookup systems

Job description

Iron City Implement / NAPA Auto Parts in Marietta, Ohio is hiring a full-time Parts Counter Sales Associate. The role focuses on helping customers find the right parts, processing orders, and providing accurate service to both retail customers and repair shops.

Ideal candidates have customer-service strengths, basic computer skills, and an interest in learning parts lookup systems. You will stock shelves, assist with receiving merchandise, and collaborate with a small team to maintain smooth