Parts Counter Specialist: Auto Parts & Customer Service

Iron City Pipe & Supply; McConnelsville (OH); On-site; USD 30,000 - 38,000; Full time

Job summary

Iron City Implement / NAPA Auto Parts in McConnelsville, OH is hiring a full-time Parts Counter Sales Associate. You will assist customers at the counter and by phone, look up parts, confirm fit and availability, and process orders with accuracy.

We value dependable, customer-focused team players who enjoy solving problems and helping customers find the right parts. Training is available for the right candidate. This role requires standing, stocking, and light physical work.

Qualifications

• Automotive or parts experience preferred, but we’re willing to train the right candidate.
• Strong customer service and communication skills.
• Attention to detail and comfort using computers and learning parts lookup systems.
• Dependability, willingness to learn, and ability to work well with a team.
• Ability to stand, stock, and move parts with or without accommodation.

Responsibilities

• Assist customers at the counter and over the phone.
• Look up automotive parts, confirm fit and availability, and process orders.
• Provide friendly, accurate service to retail customers and professional repair shops.
• Process sales, returns, and payments accurately.
• Assist with stocking shelves, receiving merchandise, and keeping the store organized.
• Work with teammates to keep daily store operations running smoothly.

Skills

Customer service

Communication

Attention to detail

Teamwork

Dependability

Computer skills

Tools

Parts lookup systems

Job description

Iron City Implement / NAPA Auto Parts in McConnelsville, OH is hiring a full-time Parts Counter Sales Associate. You will assist customers at the counter and by phone, look up parts, confirm fit and availability, and process orders with accuracy.

We value dependable, customer-focused team players who enjoy solving problems and helping customers find the right parts. Training is available for the right candidate. This role requires standing, stocking, and light physical work.