Parts Counter Specialist — Auto Shop Customer Expert

Asbury Automotive Group; Atlanta (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

401(k) with company match

Medical, vision, dental insurance

Job summary

Asbury Plaza Motors is looking for a Parts Counter Associate to help customers select parts over the counter, shop, or phone. You will support customers, answer inquiries, and ensure accurate ordering while coordinating with the service team.

The role requires strong communication, multi-tasking in a fast‑paced environment, and familiarity with MS Outlook. CDK experience is a plus; a degree in automotive technology is preferred.

Qualifications

• Excellent communication and customer service skills required.
• Ability to multi‑task in a fast-paced environment.
• Proficiency with computer/phone systems; CDK is a plus.

Responsibilities

• Assist customers in selecting parts in a friendly, professional manner.
• Inform customers of companion parts and full product line exposure.
• Handle phone and counter inquiries, provide price quotes and information.

Skills

Communication

Customer service

Multi-tasking

MS Outlook

CDK experience

Education

Automotive technology degree

Tools

CDK

Job description

Asbury Plaza Motors is looking for a Parts Counter Associate to help customers select parts over the counter, shop, or phone. You will support customers, answer inquiries, and ensure accurate ordering while coordinating with the service team.

The role requires strong communication, multi-tasking in a fast‑paced environment, and familiarity with MS Outlook. CDK experience is a plus; a degree in automotive technology is preferred.