Parts Counter Specialist

Cowin Equipment Company, Inc; Murfreesboro (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Profit Sharing Plan

Paid vacation and Holidays

Short/Long Term Disability

Growth opportunities

Paid Training

Family owned and operated

Above average industry pay

Job summary

Cowin Equipment Company is seeking an experienced parts sales professional to oversee the sales process from start to finish and communicate with customers in a friendly, professional manner. You will read catalogs, provide quotes, and ensure pricing aligns with estimates while maintaining stock accuracy.

The role requires strong interpersonal and time-management skills, a valid driver’s license, and the ability to work in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required; prior auto parts sales experience preferred.
• Ability to read/interpret safety and maintenance documents.
• Strong interpersonal and time management skills.
• Valid driver’s license with clean driving record required.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtain credit authorization.

Skills

Interpersonal skills

Time management

Read/interpret safety docs

Attention to detail

Education

High School Diploma or equivalent

Job description

Cowin Equipment Company is seeking an experienced parts sales professional to oversee the sales process from start to finish and communicate with customers in a friendly, professional manner. You will read catalogs, provide quotes, and ensure pricing aligns with estimates while maintaining stock accuracy.

The role requires strong interpersonal and time-management skills, a valid driver’s license, and the ability to work in a fast-paced environment.