Parts Counter - Second Shift

Interstate Power Systems; Billings (MT); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Health insurance

PTO (Paid Time Off)

401(k) with company matching

Long Term Disability

Short Term Disability

Life Insurance

Tuition assistance

Holidays

Job summary

I-State Truck Center is seeking a Second Shift Parts Counter Representative in Billings, MT. The role involves sourcing and purchasing parts, managing inventory, and pricing parts for customers and technicians with familiarity in computer-based parts programs.

Ideal candidates have parts counter experience, strong communication, and attention to detail. The job emphasizes excellent customer service and accurate transactions, with a Pride in Service culture at Interstate.

Qualifications

• High school diploma or equivalent.
• Candidates with automotive or heavy‑duty parts sales experience are preferred.
• Strong communication and interpersonal skills are essential.
• Proficiency with computerized inventory systems and basic computer applications.
• Ability to lift and move heavy objects and work independently or in a team.

Responsibilities

• Lookup, price, and purchase parts for diesel trucks, off‑highway, and mining equipment.
• Fill requisitions, work orders, or requests for materials and distribute to technicians.
• Enter and pick customer orders from stock.
• Drive to local vendors to pick up parts and materials.
• Greet customers in a friendly and professional manner.
• Use computerized inventory systems to locate parts and check availability.
• Process parts orders including invoicing and payments.
• Maintain a clean and organized parts counter and work area.
• Assist with receiving and stocking parts shipments.
• Conduct regular inventory counts and reconcile discrepancies.

Skills

Customer service

Communication

Inventory management

Parts lookup experience

Computer skills

Education

High school diploma

Tools

Electronic Parts Catalog

POS systems

Computerized inventory systems

Job description

Job Title: Parts Counter - Second Shift (12:30pm-9:00pm M-F).

Company: I-State Truck Centers

I-State Truck Center is looking for a Second Shift Parts Counter Representative for our Billings Montana location. We are looking for candidates that have any parts counter experience with a preference on heavy duty trucks or equipment. In this role you will source and purchase parts, managing parts inventory as well as pricing parts for our customers and technicians so familiarity with computer-based parts program is a plus. As a Parts Counter Representative, you will play a crucial role in assisting customers and technicians with their heavy-duty truck parts needs. You will be responsible for providing exceptional customer service, identifying, and locating the correct parts, processing transactions accurately, and maintaining inventory levels. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for delivering top-notch service to our valued customers. At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction, every single day!

Job Title: Parts Counter - Second Shift (12:30pm-9:00pm M-F).

Location: Billings, Montana

Company: I-State Truck Centers

I-State Truck Center is looking for a Second Shift Parts Counter Representative for our Billings Montana location. We are looking for candidates that have any parts counter experience with a preference on heavy duty trucks or equipment. In this role you will source and purchase parts, managing parts inventory as well as pricing parts for our customers and technicians so familiarity with computer-based parts program is a plus. As a Parts Counter Representative, you will play a crucial role in assisting customers and technicians with their heavy-duty truck parts needs. You will be responsible for providing exceptional customer service, identifying, and locating the correct parts, processing transactions accurately, and maintaining inventory levels. The ideal candidate will possess excellent communication and interperson ? skills, a strong attention to detail, and a passion for delivering top-notch service to our valued customers. At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction, every single day!

Parts Counter Representative Duties

• Lookup, price, and purchase parts for on highway diesel trucks, off-highway, and mining equipment.
• Fill requisitions, work orders, or requests for materials, tools, or other stock items and distribute items to technicians.
• Enter and pick customer orders from stock.
• Drive to local vendors and pick up parts and material for orders.
• Greet customers in a friendly and professional manner.
• Utilize computerized inventory systems to locate parts and check availability.
• Process parts orders accurately and efficiently, including invoicing and accepting payment.
• Maintain a clean and organized parts counter and work area.
• Assist with receiving and stocking parts shipments.
• Conduct regular inventory counts and reconcile discrepancies.

Parts Counter Representative Requirements

• High school diploma or equivalent.
• Previous experience in a customer service or retail environment, preferably in automotive or heavy‑duty equipment parts sales.
• Strong communication and interpersonal skills.
• Proficiency in using computerized inventory systems and basic computer applications.
• Ability to lift and move heavy objects, as necessary.
• Detail‑oriented with a commitment to accuracy.
• Ability to work independently as well as part of a team.
• Flexibility to work weekends or evenings, as needed.

Parts Counter Representative Qualities

• Experience working with automotive or heavy equipment parts and accessories.
• Knowledge of heavy‑duty truck and equipment systems and components.
• Familiarity with automotive parts cataloging systems (e.g., Electronic Parts Catalog).
• Prior experience using point‑of‑sale (POS) systems.

Employee Benefits

• Competitive Wages -**
• Be paid your worth!*-
• Tool program -*available*-
• Tuition assistance -*for educational and ongoing career growth*-
• Health, dental and vision coverage -*begins on* the *first day of the following month.*-
• Paid Time Off -*(PTO) starts accruing day one of your full‑time employment.*-
• Holidays -
• 6 Holidays and 2 Floating Holidays per year*-
• 401(K)** -*with company matching.*-
• Long Term Disability** -*Supplied*-
• Short Term Disability** -*Supplied*-
• Life Insurance** -*Supplied*-
• Healthiest You**
• Virtual Health Care paid by Interstate.*-
• PPE Reimbursement**-
• Safety Glasses and Safety Boot Reimbursement*-
• Pet Insurance** -
• We care about our furry friends!*-
• Employee Discounts **-*available on products and services*-
• Paid Employee Assistance Program -**
• Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.*-
• Paid Health and Well‑being screening -*for employees and their spouse**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

Military Friendly Hiring #NWHHV Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.