Parts Counter Representative

Interstate PowerSystems; Rogers (MN); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Tool program

Tuition assistance

Health, dental and vision coverage

PTO

Holidays

401(K)

Long Term Disability

Short Term Disability

Life Insurance

Healthiest You

PPE Reimbursement

Pet Insurance

Employee Discounts

Employee Assistance Program

Health and Well-being screening

Job summary

I-State Truck Center in Rogers, Minnesota, is seeking a Parts Counter Representative. You will source and price parts, manage inventory, and assist technicians and customers with heavy-duty truck needs.

The role emphasizes accurate order entry, friendly service, and efficient use of inventory systems. Strong communication and teamwork will be essential, with flexible weekend/evening options.

Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service or retail environment, preferably in automotive or heavy-duty equipment parts sales.
• Strong communication and interpersonal skills.
• Proficiency in using computerized inventory systems and basic computer applications.
• Ability to lift and move heavy objects, as necessary.
• Detail-oriented with a commitment to accuracy.
• Ability to work independently as well as part of a team.
• Flexibility to work weekends or evenings, as needed.

Responsibilities

• Lookup, price, and purchase parts for on highway diesel trucks, Thomas bus, East trailers, and Carrier.
• Fill requisitions, work orders, or requests for materials, tools, or other stock items and distribute items to technicians.
• Enter and pick customer orders from stock.
• Greet customers in a friendly and professional manner.
• Utilize computerized inventory systems to locate parts and check availability.
• Process parts orders accurately and efficiently, including invoicing and accepting payment.
• Maintain a clean and organized parts counter and work area.
• Assist with receiving and stocking parts shipments.
• Conduct regular inventory counts and reconcile discrepancies.

Skills

Customer service

Heavy-duty parts experience

Strong communication

Detail oriented

Team player

Ability to lift

Education

High school diploma or equivalent

Tools

Computerized inventory systems

POS systems

Job description

Job Title: Parts Counter Representative
Company: I-State Truck Center
Location: Rogers, Minnesota.

I-State Truck Center is looking for a Parts Counter Representative for our Rogers Minnesota location. We are looking for candidates that have any parts counter experience with a preference on heavy duty trucks or equipment. In this role you will source and purchase parts, manage parts inventory as well as pricing parts for our customers and technicians so familiarity with computer-based parts program is a plus.

Pay Range: $25-$35/hour DOE

Shift: Monday-Friday 9:30am-6:00pm

As a Parts Counter Representative, you will play a crucial role in assisting customers and technicians with their heavy-duty truck parts needs. You will be responsible for providing exceptional customer service, identifying, and locating the correct parts, processing transactions accurately, and maintaining inventory levels. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for delivering top-notch service to our valued customers.

At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction, every single day!

Parts Counter Representative Duties:

• Lookup, price, and purchase parts for on highway diesel trucks, Thomas bus, East trailers, and Carrier.
• Fill requisitions, work orders, or requests for materials, tools, or other stock items and distribute items to technicians.
• Enter and pick customer orders from stock.
• Greet customers in a friendly and professional manner.
• Utilize computerized inventory systems to locate parts and check availability.
• Process parts orders accurately and efficiently, including invoicing and accepting payment.
• Maintain a clean and organized parts counter and work area.
• Assist with receiving and stocking parts shipments.
• Conduct regular inventory counts and reconcile discrepancies.

Parts Counter Representative Requirements:

• High school diploma or equivalent.
• Previous experience in a customer service or retail environment, preferably in automotive or heavy-duty equipment parts sales.
• Strong communication and interpersonal skills.
• Proficiency in using computerized inventory systems and basic computer applications.
• Ability to lift and move heavy objects, as necessary.
• Detail-oriented with a commitment to accuracy.li>
• Ability to work independently as well as part of a team.
• Flexibility to work weekends or evenings, as needed.

Parts Counter Representative Qualities:

• Experience working with automotive or heavy equipment parts and accessories.
• Knowledge of heavy-duty truck and equipment systems and components.
• Familiarity with automotive parts cataloging systems (e.g., Electronic Parts Catalog).
• Prior experience using point-of-sale (POS) systems.

Employee Benefits:

• Tool program - available
• Tuition assistance - for educational and ongoing career growth
• Health, dental and vision coverage - begins on the first day of the following month
• Paid Time Off - (PTO) starts accruing day one of your full-time employment
• Holidays - 6 Holidays and 2 Floating Holidays per year
• 401(K) with company matching
• Long Term Disability Supplied
• Short Term Disability Supplied
• Life Insurance Supplied
• Healthiest You Virtual Health Care paid by Interstate
• PPE Reimbursement Safety Glasses and Safety Boot Reimbursement
• Pet Insurance We care about our furry friends
• Employee Discounts available on products and services
• Paid Employee Assistance Program Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face
• Paid Health and Well-being screening for employees and their spouse

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.