Parts Counter Sales - USTP Houston

Priority Dispatch Corp.; Houston (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Health plans

401(k)

Tuition assistance

Employee ownership

Disability and life insurance

Promotional opportunities

Flexible spending account

Health club reimbursement

Job summary

Bruckner Truck & Equipment in Houston, TX is seeking a Parts Clerk to handle orders by phone or at the counter, advise customers on needed parts, and support the parts department.

The role requires ability to operate a forklift, read catalogs, and assist with inventory and payments; team-oriented, able to work at a fast pace.

Experience in heavy-duty truck parts is preferred; a high school diploma is required, and the company offers competitive benefits within a family-focused environment.

Qualifications

• High school diploma or equivalent required.
• At least two years in heavy duty truck or automotive parts department experience.
• Ability to interact with customers and co-workers; provide urgent assistance when needed.
• Endurance to move at a fast pace and operate department equipment, forklift, and pickup.

Responsibilities

• Answer customer phone calls and fill orders from stock parts.
• Assist customers on parts counter and shop counter.
• Read catalog, microfiche viewer, or computer for replacement part numbers and prices.
• Advise customer on substitutions or modifications when replacement is unavailable.
• Check and exchange returned parts, stock parts by part number sequence.
• Use measuring instruments to verify part sizes and suitability.
• Maintain tidy part shelves and assist with inventory.

Skills

Forklift operation

Customer service

Phone orders

Cash handling

Education

High school diploma or equivalent

Tools

Catalog/microfiche viewer

Calculator

Computer

Job description

Job DetailsJob Location: USTP Houston - Houston, TX 77029WHO WE ARE

Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. Bruckner's is more than just a place selling parts and working on trucks; we are an essential business delivering solutions to transportation providers - the backbone of everyday life as we know it.

• We sell parts for all makes & models!
• Operate in 40+ locations across 11 states
• Over 1,600 team members

OUR CORE VALUES

• We act with Honesty and Integrity.
• We value our people and communities.
• We are customer focused.
• We do what it takes.

WHAT WE OFFER

• Competitive Compensation Plans
• Paid Time Off and Holidays
• Excellent health, dental and vision plans
• Investments in Training & Development
• Generous 401(k) and Profit-Sharing Plan
• Tuition Assistance Program
• Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner's organization)
• Disability and Life Insurance
• Internal Promotion Opportunities
• Flexible Spending Account
• Health Club Reimbursement
• Family and Team Oriented Environment
• Employee Referral Bonus
• Engaging and Challenging Assignments
• Drug free workplace

JOB SUMMARY

He/ she is responsible for filling parts orders over phone or over the counter. Will advise customers of needed parts according to description or malfunction. Needs to be able to operate a forklift. Also perform duties necessary for the smooth operation of the parts department.

DUTIES & RESPONSIBILITIES

• Answer customers phone calls and fill order from stock parts.
• Help customers on parts counter and shop counter.
• Read catalog, microfiche viewer, or computer for replacement part numbers, availability, price and substitutions.
• Advise customer on substitution or modification of part when replacement is not available.
• Advise customer of any quality improvement or service bulletin on part replacement.
• Examine returned part or core to determine if defective and exchange part for refund.
• Stock parts according to part number sequence.
• Use precision measuring instruments to determine whether similar parts may be machined down or built up to required size.
• Clean parts shelves to prepare for physical inventory.
• Accept payment for bills and make change.
• Use calculator and computer keyboard.
• Do periodical bin checks.

QualificationsQUALIFICATIONS:

• He/ she will be responsible for the set up of advertising displays or arranging merchandise on counters, display areas for promotional sales.
• High school diploma or equivalent required.
• Must have at least two years or more in heavy duty truck or automotive parts department experience.
• Will need to be able to interact successfully with customers and co-workers, and have the ability to recognize the need for urgency in helping customers.
• Must have the endurance to move at a fast pace and from one job requirement to another quickly; also be able to operate parts department equipment, forklift, and pickup.