Parts Counter Sales Representative - 2nd Shift

Truck Centers, Inc.; South Bend (IN); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

401(k) with match

Health insurance (3 plans)

Vision Insurance

Dental Insurance

PTO + volunteer time

Disability insurance

FSA/HSA options

Life and AD&D insurance

Maternity leave

Employee assistance program

Wellness program

Job summary

Truck Centers, Inc. is hiring a Parts Counter Sales Representative for the 2nd shift. This role focuses on helping customers find the right truck parts, answering questions by phone or in person, and supporting fast turnover in a busy shop environment.

You’ll use our parts lookup and inventory systems, process transactions, and coordinate order fulfillment with the network. Strong communication and multitasking are essential; a pre-employment screen is required.

Qualifications

• 2+ years of parts sales experience.
• Thorough knowledge of basic computer operations and inventory control systems.
• Demonstrated customer service and communication skills.
• Strong organization skills with attention to detail and a solution-focused outlook.
• Must participate in pre-employment background check and drug screen.
• Ability to lift or move up to 80 lbs. unassisted.

Responsibilities

• Sell parts at the counter or over the phone in a fast-paced setting.
• Look up parts and tech info, check inventory, locate stock in the network.
• Complete sales transactions accurately, verify signatures and payment.
• Coordinate shipment, delivery, or pickup for orders.
• Process returns and issue credits with invoice references.
• Follow up with customers on order status and provide estimates.
• Enter part numbers accurately to determine costs on repair orders.

Skills

Customer service

Communication skills

Basic computer operations

Inventory control systems

Organizational skills

Job description

Parts Counter Sales Representative - 2nd Shift

• Full-time
• Compensation: USD 19.02 - USD 28.52 - hourly

For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com .

Are you a people person with a knack for mechanics or parts? Do you thrive in environments where every day brings something new and where you can constantly grow your knowledge? Truck Centers, Inc. (TCI) is on the lookout for a customer-focused Parts Counter Sales Representative to join our team. In this role, you'll need to bring your strong interpersonal skills to help our customers find the commercial vehicle and equipment parts they need, whether in person or over the phone.

Schedule:

• This position will work 3:30pm-Midnight, Monday-Friday.

What You'll Do:

• Sell Parts: Assist customers over the counter or by phone in a lively, fast-paced setting.
• Utilize Resources: Quickly and efficiently look up parts and technical information, check inventory, and locate stock within our TCI network.
• Handle Transactions: Ensure all sales transactions are completed accurately and promptly, adhering to TCI policies, including verifying signatures, credit cards, and customer identity.
• Coordinate Orders: Schedule orders for shipment, delivery, or customer pick-up, ensuring they are processed quickly.
• Process Returns: Issue credits for returned parts, verifying purchase details with original invoices or reference numbers.
• Customer Follow-Up: Regularly check in with customers on order status, provide estimates, and make routine sales calls to maintain strong customer relationships.
• Accurate Data Entry: Enter part numbers accurately to determine costs on repair orders.

Join TCI and be a part of a dynamic team where your skills will shine and your career can grow!

What We're Looking For:

• 2+ years of parts sales experience is highly preferable
• Thorough knowledge of basic computer operations and inventory control systems
• Demonstrated customer service and communication skills
• Strong organization skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlook
• Must participate in apre-employment background check and drug screen.
• Ability to lift or move up to 80 lbs. unassisted

WHAT WE OFFER:

Pay range: $19.02 - $28.52 per hour with incentive eligibility

• 401(k) with company match
• Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
• Paid time off including paidvolunteer time
• Disability insurance
• FSA and HSA options
• Company paid Life and AD&D insurance
• Maternity leave
• Employee assistance program
• Wellness program

Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.

We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply