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Owen Equipment Company is seeking a Parts Counter Sales Representative in Kent, WA. The role involves assisting customers with parts orders, managing inventory, and providing excellent customer service in a fast-paced environment. Join a growing team that values problem-solving and offers opportunities for advancement within the company.
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Owen Equipment is looking to hire an experienced Parts Counter Sales Representative to join our growing team in Kent, WA. We are one of the largest Vactor and Elgin dealers in the United States and sell, service and rent sewer cleaners, vacuum excavators, street sweepers and related accessories, as well as cranes, compressors and service bodies. We are the largest supplier in the Western U.S. of replacement brushes and brooms for sweeping equipment. We maintain five full-service locations in Portland, Oregon; Kent, Washington; Spokane, Washington; Fairfield, California; and Salt Lake City, Utah and our customer base consists of the largest municipalities and contractors in the Western U.S. Our equipment is critical to keeping our streets and sewer systems clean, locating buried infrastructure during construction projects, and helping to build and maintain our electrical grid.
The key to our success has been our people. And that’s still true today. Every team member is extremely knowledgeable about our products and the industries in which they serve. Whether it’s parts, service, or sales, we know what our customers’ need because we know what they do. We are a fast-growing entrepreneurial company with many opportunities for advancement and professional development. We are looking for highly talented individuals with high ambition and a desire to advance their career and grow into more senior roles as their abilities allow.
Salary: $22.00 - $26.00 an hour depending on experience.
Benefits: Full Benefits Package including Medical, Dental, Vision, FSA, HSA, and 100% company paid Life and LTD. We have PTO that accrues weekly, seven paid holidays (eligible after 30 days from start), and 401(k) with company match.
Visit our website www.owenequipment.com for an overview of our company.
Job Description:
As a Parts Counter Sales Representative, you will be responsible for providing support to our parts customers, both in person and over the phone. You will also assist with inventory management, order processing, invoicing, shipping, and receiving of parts.
Job Duties:
Taking and filling parts orders over the phone and in-person
Purchasing stock orders
Fulfillment of work order parts
Writing repair orders and filling warranty claims
Shipping orders
Follow up on sales orders
Provide necessary details for invoicing
Requirements:
Prior sales - counter and telephone order experience required
Excellent customer service skills to promote customer satisfaction, problem resolution, and loyalty
Effective and articulate interpersonal and human relations skills
Experience with shipping and freight management a plus (UPS/LTL)
Must have good computer skills
Must have a valid driver’s license and clean driving record
Bi-Lingual English/Spanish a plus
Requirements:
To be successful in this role, you should have the following qualifications:
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