Parts Counter Sales – Growth, Training & Customer Impact

Thompson Truck Group Trailer Shop; Knoxville (TN); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

401(k) with company match

Paid time off and paid holidays

Career advancement opportunities

Ongoing training and professional dev.

Stable, family-oriented culture

Team environment

Job summary

Thompson Truck Group (TTG) – Knoxville is seeking a Parts Counter Salesperson to serve customers at the Knoxville, TN location. You will help customers select the right parts, source parts through dealership systems, and handle over-the-counter, shop, and phone orders with accuracy and courtesy.

Join TTG for competitive pay, comprehensive benefits, a 401(k) with company match, PTO, holidays, and opportunities for career growth in a team-driven, safety‑mocused environment.

Qualifications

• Experience in parts sales or automotive/diesel truck industry preferred.
• Strong customer service and communication skills.
• Able to work in a fast-paced environment and manage multiple priorities.
• Basic computer and data entry skills.
• Detail-oriented and well organized.
• Team player with a focus on customer satisfaction.

Responsibilities

• Sell parts to retail customers, technicians, and wholesale accounts over the counter, shop, and by phone.
• Identify parts using dealership systems and source parts accurately.
• Inform customers about related parts, accessories, promotions, and offers.
• Process payments (cash, checks, credit cards) and handle inquiries.
• Maintain a clean, organized work area and professional appearance.
• Support inventory control by communicating out-of-stock parts and back-orders.

Skills

Customer service

Communication

Teamwork

Tools

Dealership systems

Job description

Thompson Truck Group (TTG) – Knoxville is seeking a Parts Counter Salesperson to serve customers at the Knoxville, TN location. You will help customers select the right parts, source parts through dealership systems, and handle over-the-counter, shop, and phone orders with accuracy and courtesy.

Join TTG for competitive pay, comprehensive benefits, a 401(k) with company match, PTO, holidays, and opportunities for career growth in a team-driven, safety‑mocused environment.