Parts and Accessories Sales Associate

Adamec Harley-Davidson of Jacksonville; Florida; On-site; USD 21,000 - 30,000; Full time

Job summary

Adamec Harley-Davidson of Jacksonville is seeking a front desk-oriented team member to greet customers, discern their needs, and coordinate with service technicians. The role includes handling parts and accessories orders, maintaining inventory, and restocking the showroom floor.

The ideal candidate will have a high school diploma, excellent communication and customer service skills, and a commitment to Harley-Davidson training programs.

Qualifications

• High school diploma or equivalent required.
• Superior communication and customer service skills.
• Maintain technical knowledge by keeping current in Harley-Davidson training programs.
• Valid driver's license with clean record; motorcycle endorsement optional.

Responsibilities

• Greet customers at the front counter to discern the purpose of their visit.
• Interface with Service Technicians to fill parts and accessories orders (including cost).
• Receive inventory in the system and prepare for the sales floor; restock as necessary.

Skills

Superior communication

Customer service

HD training knowledge

Education

High school diploma or equivalent

Job description

Essential Functions

• Models the values and guiding principles of our dealership;
• Greet each customer to begin report, and to discern the purpose of their visit (front counter);
• Interface with, and assist, Service Technicians to fill parts and accessories orders to include cost (back counter);
• Receive inventory in the system, process and prepare for the sales floor, restock as necessary;
• Participate in training to remain current in merchandising and inventory control issues;
• Support, promote, and get involved in the Help Sell, and Motorcycle Referral, programs;
• Act as an ambassador to the dealership, and the Harley-Davidson brand.

Job Specifications

Physical and Mental Demands

• Constantly moves around the parts area for > 75% of shift;
• Frequently operate hand-held, point-of-sale and inventory equipment;
• Occasionally work more than 8-hours per day, and on the weekends;
• Occasionally move or transport objects that weigh > 25-lbs.

Working Conditions

• Occasionally exposed to loud noises, fumes, and other toxic chemicals.

Position Requirements

• High school diploma, or equivalent;
• Superior communication and customer service skills;
• Maintain technical knowledge and qualifications by keeping current in HD training programs;
• Maintain a valid driver license, (motorcycle endorsement is optional), and clean driving record.