Parts Counter Sales

Transteck Inc - Lebanon; Lebanon (Lebanon County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated Inside Counter Sales Rep to join their team. This role is pivotal in providing exceptional sales and customer service for inside parts sales, ensuring customer satisfaction while meeting sales goals. You'll engage with clients both over the counter and via phone, maintain a clean workspace, and undergo ongoing training to stay updated with parts changes. If you thrive in a dynamic environment and are passionate about delivering top-notch service, this opportunity is perfect for you. Join a company that values integrity and professionalism, and contribute to a team that makes a difference every day.

Qualifications

• High school diploma or GED required.
• Strong customer service and sales skills are essential.

Responsibilities

• Manage inside parts sales and customer service effectively.
• Meet sales and profit margin goals while resolving customer issues.

Skills

Customer Service

Sales Skills

Problem Solving

Attention to Detail

Education

High School Diploma or GED

Tools

Computer

Basic Office Equipment

Job description

TRANSTECK, INC.

JOB DESCRIPTION

Job Title: Inside Counter Sales Rep

Job Reports To: Parts Manager

Exempt or Non-Exempt: Exempt

Full-Time or Part-Time: Full Time

Job Summary:

Position with primary responsibility for sales and customer service for inside Parts sales.

Essential Job Functions:

1. Counter/Phone Sales
2. Meet sales and gross profit margin goals
3. Order parts according to dealership procedures
4. Maintain special order parts for service department
5. Resolve customer problems and maintain excellent customer service
6. Maintain a clean and safe work area
7. Ongoing OEM training to stay current with parts changes
8. Provide written quotes to customers as needed.

In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. The employee is also expected to perform such other duties and functions as required from time to time.

Qualifications:

High school diploma or GED

Machines/Tools/Equipment:

Computer, basic office equipment (copier, calculator, fax, etc.)

Working Conditions:

Primarily a warehouse environment with varying temperatures

Physical Requirements:

Sitting/Standing/Walking Requirements:

1. Total hours of sitting at one time - 1 hour
2. Total hours of sitting in a typical workday – 3 hours
3. Total hours of standing at one time – 1 hour
4. Total hours of standing in a typical workday – 3 hours
5. Total hours of walking at one time – 0 hours
6. Total hours of walking in a typical workday – 2 hours

Talking/Hearing/Vision Requirement:

1. Talking – Person to person and on the phone
2. Hearing – In person, on the phone and in a group setting
3. Vision – Near and depth perception

Pushing/Pulling/Lifting/Carrying Requirement:

1. Inside sales persons are required to move parts by either carrying them or using a cart, forklift or hand cart.
2. Typical weight is 1 pound and the maximum weight is 50 pounds
3. Typical distance is 25 feet
4. Frequency is 1 to 5 times in one day
5. Duration of 3 minutes

Other Essential Job Duties:

Never Occasionally Frequently Constantly

(1-33%) (34-67%) (68-100%)

Driving X

Airplane Travel X

Balancing X

Stooping X

Kneeling X

Crouching X

Crawling X

Climbing X

Reaching -

Above Shoulder X

At waist/desk level X

Below waist level X

Handling –

Right hand X

Left hand X

Both hands X

Fingering –

Right hand X

Left hand X

Both hands X

Feeling –

Right hand X

Left hand X

Both hands X