Parts Counter Sales

Capitol-City-Ford; Indianapolis (IN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical/ Dental/ Life/ AFLAC

401K with Employer Contributions

Paid Holidays/ Vacation Days

Direct Deposit

Uniforms

Closed on Sunday

Job summary

Capitol City Ford is seeking a parts counter person to support our technicians by accurately identifying parts needs and processing orders from inquiry to invoicing. You will maintain strong knowledge of auto parts, warranties, promotions, and sales programs, and work with the parts manager to locate out-of-stock items.

The role emphasizes friendly customer service, safety compliance, and timely communication.

Qualifications

• Previous automotive parts counter experience.
• Excellent verbal and written communication skills.
• People focused and dedicated to customer service.
• Strong organizational and time-management abilities.
• Ability to look up parts in catalogs and use computer systems.

Responsibilities

• Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs.
• Overssee the parts sales process from tech inquiry to invoicing.
• Work with parts manager to locate any parts not in stock.
• Communicate with technicians on the status of parts ordered and notify them on delivery.
• Perform other duties as assigned.
• Communicate with staff and customers in a friendly and professional manner.
• Follow all company safety policies and procedures.
• Understand and follow federal, state and local regulations applicable to industry.

Tools

Parts cataloging systems

Computer systems

Job description

Capitol City Ford is hiring a parts counter person.

Counter people work with our techs to identify their parts needs.

Additional responsibilities include:

• Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs
• Oversee the parts sales process from tech inquiry to finding the part to invoicing
• Work with parts manager to locate any parts not in stock
• Communicate with technicians on the status of any parts ordered and notify them upon delivery to the dealership
• Perform other duties as assigned
• Communicate with staff and customers in a friendly and professional manner
• Must follow all company safety policies and procedures
• Understand and follow federal, state and local regulations applicable to industry

We offer a full benefits package:

• Medical/ Dental/ Life/ AFLAC
• 401K with Employer Contributions
• Paid Holidays/ Vacation Days
• Direct Deposit
• Uniforms
• Closed on Sunday

Pay is based on department sales, percentage is based on experience, with potential to make $60k to $85k a year.

Plus, you'll benefit from the stability that comes from 4 decades of sustained growth! We invite you to see for yourself how you could benefit professionally and personally from working with Bob Thomas Dealerships.

Position requires:

• Previous automotive parts counter experience in either a retail store or other setting where finding the right part was an essential function of the job
• Ford experience is a huge PLUS
• Ability to look up parts in parts cataloging systems
• Excellent verbal and written communication skills
• People focused and obsessed with providing great customer service
• Strong organizational and time management skills
• Professional appearance and strong work ethic
• Proficient computer skills

We verify employment history and drug test

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.