Parts Counter Representative

The Larson Group; Virginia, Northern (MN, KY); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical, Dental and Basic Life

401K with employer contribution

Bi-weekly Pay Schedule

Opportunity for advancement and Career

Job summary

The Larson Group Peterbilt is seeking an experienced Parts Counterperson to join our team in the Parts Department. You will sell parts to customers, answer calls, place orders, and ensure accurate inventory handling.

This safety-sensitive position emphasizes product knowledge, courteous service, and teamwork with Outside Sales staff, with opportunities for advancement and ongoing career development.

Qualifications

• High School Diploma required; experience in a related field preferred.
• Strong customer service and communication skills are essential.
• Ability to handle cash and operate a POS system accurately.

Responsibilities

• Answer Parts Department phone calls.
• Place parts orders as needed.
• Check-In freight and stock shelves as needed.
• Stay up to date on product knowledge and customer service.

Skills

Phone etiquette

Customer service

Cash handling

Organization

Education

High School Diploma

Tools

POS system

Inventory software

Microsoft Excel

Job description

The Larson Group Peterbilt is looking for an experienced Parts Counterperson to join our dynamic team. The primary responsibility of the Parts Counterperson is to sell parts to TLG customers. The Parts Counterperson is professional, courteous, and knowledgeable and ensures proper service to all customers.

What We Offer:

• Paid Time Off
• Paid Holidays
• Medical, Dental and Basic Life
• 401K with employer contribution
• Bi-weekly Pay Schedule
• Opportunity for advancement and Career Development

Responsibilities:

• Responsible for answering Parts Department phone calls.
• Place parts orders as needed.
• Check-In freight and stock shelves as needed.
• Stays up to date on all training available, specifically product knowledge and customer service.
• Works with Outside Sales employees with questions and orders.
• Keeps parts shelves clean and organized.
• Responsible for receiving payment on all cash tickets.
• Responsible for supporting the Back Parts Counter when customer load requires or when an employee is absent.
• Performs all other duties as assigned.

Qualifications:

• Should possess a High School Diploma.
• Experience in a related field is preferred.

*Please note this is a safety-sensitive position