Parts Counterperson

The Larson Group; Charlotte (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical, Dental and Basic Life

401K with employer contribution

Bi-weekly Pay Schedule

Career Development

Job summary

The Larson Group Peterbilt in Charlotte, NC is seeking an experienced Parts Counterperson to join our team. The role focuses on selling parts, helping customers, and delivering professional service in a fast-paced environment.

Responsibilities include answering calls, placing parts orders, stocking shelves, maintaining product knowledge, and collaborating with Outside Sales staff to fulfill customer needs. High school diploma required; industry experience preferred.

Qualifications

• High school diploma required.
• Experience in a related field is preferred.

Responsibilities

• Answer Parts Department phone calls.
• Place parts orders as needed.
• Check-In freight and stock shelves as needed.
• Stay up to date on training, product knowledge and customer service.
• Work with Outside Sales employees with questions and orders.
• Keep parts shelves clean and organized.
• Receive payment on all cash tickets.
• Support the Back Parts Counter when needed.
• Perform all other duties as assigned.

Skills

Customer service

Product knowledge

Education

High School Diploma

Job description

Charlotte, North Carolina, United States

Job Description

The Larson Group Peterbilt is looking for an experienced Parts Counterperson to join our dynamic team. The primary responsibility of the Parts Counterperson is to sell parts to TLG customers. The Parts Counterperson is professional, courteous, and knowledgeable and ensures proper service to all customers.

What We Offer:

• Paid Time Off
• Paid Holidays
• Medical, Dental and Basic Life
• 401K with employer contribution
• Bi-weekly Pay Schedule
• Opportunity for advancement and Career Development

Responsibilities:

• Responsible for answering Parts Department phone calls.
• Place parts orders as needed.
• Check-In freight and stock shelves as needed.
• Stays up to date on all training available, specifically product knowledge and customer service.
• Works with Outside Sales employees with questions and orders.
• Keeps parts shelves clean and organized.
• Responsible for receiving payment on all cash tickets.
• Responsible for supporting the Back Parts Counter when customer load requires or when an employee is absent.
• Performs all other duties as assigned.

Qualifications:

• Should possess a High School Diploma.
• Experience in a related field is preferred.

*Please note this is a safety-sensitive position

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