Parts Counter Rep I

JX Truck Center; Town of Mineral Point (WI); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits

Career growth opportunities

Job summary

JX Enterprises, Inc. in Mineral Point, WI is seeking a Parts Counter Representative to join our growing team and deliver exceptional customer service while managing day-to-day parts workflows.

You will lead counter activities, train and onboard staff, assist the Parts Manager with scheduling and operations, and ensure accurate cycle counts and timely parts fulfillment in a fast-paced automotive environment.

Qualifications

• High school diploma or equivalent.
• Prefer minimum of eight (8)+ years of experience.
• Demonstrated leadership capability, expert technical knowledge across all-makes parts, and mastery of all internal software systems.

Responsibilities

• Lead day-to-day counter workflows and act as the primary point of contact during peak hours.
• Train, coach, and onboard Level 1-3 representatives.
• Directly assist the Parts Manager with administrative tasks, scheduling support, and operational oversight.
• Serve as the escalation point for complex customer issues, vendor escalations, and critical shop parts fulfillment.
• Drive departmental quality, accuracy in cycle counts, and compliance with operational standards.
• Collaborate with team members and leadership to cultivate positive experiences for customers.

Skills

Leadership

All-makes parts knowledge

Software proficiency

Education

High school diploma or equivalent

Tools

Internal software systems

Job description

Job Type

Full-time

Description

Your Next Big Career Move: Parts Counter Representative

Join the Driving Force Behind JX Enterprises! Why Choose JX?

At JX Enterprises and Truck Center, we are more than trucks. As a third-generation, family-owned industry leader with over 50 years of history, 30+ locations, and 1,200+ dedicated employees, we know our people are the driving force behind everything we do. We don't just offer jobs, we build rewarding long-term careers in a supportive, growth-oriented team environment.

When you join JX, you become a part of a culture defined by our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. We have a deep commitment to giving back to our local communities through our employee-driven JX Gives Back Family Foundation.

Your Next Big Career Move: Parts Counter Representative located in Mineral Point, WI.

Shift: Monday-Friday 9:00am - 5:30pm

The Opportunity (Job Purpose):

Are you ready to make a visible impact? As our next Parts Counter Representative, you will play a crucial role in delivering exceptional customer service. We are looking for an energetic, solutions-oriented professional who thrives in a collaborative, fast-paced environment and is eager to grow with us.

• Lead day-to-day counter workflows and act as the primary point of contact during operational peak hours.
• Train, coach, and onboard Level 1-3 representatives.
• Directly assist the Parts Manager with administrative tasks, scheduling support, and operational oversight.
• Serve as the escalation point for complex customer issues, vendor escalations, and critical shop parts fulfillment.
• Drive departmental quality, accuracy in cycle counts, and compliance with operational standards.
• Collaborate closely with team members and leadership to continuously cultivate positive experiences for our customers.
• Perform other dynamic duties and responsibilities as assigned to support business

What We're Looking For (Qualifications & Skills):

• High school diploma or equivalent.
• Prefer minimum of eight (8) + years of experience.
• Demonstrated leadership capability, expert technical knowledge across all-makes parts, and mastery of all internal software systems.

The employee is frequently required to bend, squat, kneel, and crawl/lay on back; reach away from body or shoulder height; climb or balance; lift up to 75 pounds; push or pull; working in areas with fumes or airborne particles; vibration.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

What's In It For You? (The Perks & Benefits)

We believe in taking care of our people. JX Enterprises offers a highly competitive compensation package designed to support your health, financial future, and overall well-being.

Ready to Drive Your Career Forward?

If you have a strong work ethic, a passion for learning, and are ready to contribute to a workplace where you are valued, we want to hear from you!

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Salary Description

$25.00/hr. - $31.00/hr. (Depending on Experience)