Parts Counter Professional - Litchfield

Haug Implement Co.; Litchfield (MN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off with Paid Holidays

Paid Individual Health Insurance with Optional Dental

401k with Company Match

Job summary

Haug Implement Co. in Litchfield is seeking a Parts Counter Professional to provide excellent customer service both at the counter and on the phone. This role involves handling parts sales, maintaining inventory integrity, and ensuring a professional work environment.

The ideal candidate will have experience in parts sales, strong time management skills, and the ability to communicate effectively. Benefits include paid time off, health insurance, a 401k with company match, and more.

Qualifications

• One or more years' experience with parts sales preferred.
• Valid driver’s license with an insurable driving record required.
• Ability to manage multiple projects simultaneously and independently.

Responsibilities

• Provide excellent service to customers at the counter and on the phone.
• Process orders timely and accurately.
• Maintain inventory integrity by verifying, receipting shipments, and expediting issues.

Skills

Customer service

Time management

Parts sales

Effective communication

Tools

Microsoft Office

Job description

Parts Counter Professional - Litchfield

Responsibilities

• Provides excellent service to customers at the counter and on the phone
• Provides parts for the service department and other dealership departments
• Provides recommendation for sales of additional related or needed parts or accessories
• Processes orders in a timely and accurate manner
• Completes orders by communicating with customers on pick-up or delivery status
• Locates and obtains in-stock, out-of-stock, and non-stocked merchandise for customers
• Maintains inventory integrity by verifying and receipting-in of shipments, placing parts in their proper inventory locations, assisting in cycle counts, following up on inventory discrepancies, and expediting issues by reporting to the department manager
• Assists with maintaining professional showroom image and merchandise displays

Dealership Standards

• Maintains a clean work area and performs work in a neat and orderly fashion
• Maintains a tidy, professional personal appearance
• Reports to work on time
• Employs good time-management skills and has the ability to work independently
• Demonstrates good work ethic
• Communicates effectively one-on-one and in groups
• Maintains positive, professional working relationships dealership wide
• Works cooperatively with co-workers and management
• Exhibits a constant commitment to customer service, promoting the dealership to customers
• Follows all safety rules and regulations in performing work assignments
• Completes required training
• Maintains current knowledge of John Deere and competitive products

Experience and Qualifications

• One or more years' experience with parts sales preferred
• Experience connecting with customers and establishing rapport
• Understanding of the selling processes
• Ability to use standard desktop applications such as Microsoft Office and internet functions
• Ability to manage multiple projects simultaneously and independently
• Able to bend, lift and carry
• Valid driver’s license with an insurable driving record required

This job description is meant to provide a general overview of the expected tasks for this position. It is not an exhaustive list of all the current responsibilities associated with the position. Additional tasks will be added as needed and at the discretion of the dealership.

Benefits

• Paid Time Off with Paid Holidays
• Paid Individual Health Insurance with Optional Dental
• Health Savings Accounts
• 401k with Company Match
• Company Paid Life Insurance
• Workwear Clothing and Optional Laundering
• Prescription Protective Eyewear
• Employee Discount

Haug Implement Co. provides an estimated base pay range. The actual starting pay offer will account for our overall wage and benefit package, applicant experience, training, skill, and internal equity among our existing employees. This is a salaried position with a potential hiring offer range of $60,000-75,000 annually, based on factors listed above.