Parts Counter Professional

DAVISON AUTO PARTS; United States; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discounts

Health insurance

Job summary

DAVISON AUTO PARTS is seeking a Parts Counter Professional in Hillsboro, OR to assist customers at the counter, identify the correct auto parts, and process orders with accuracy. You’ll learn NAPA KNOW HOW and grow within a nationally recognized brand at this busy location.

You’ll welcome customers, handle calls, and use POS and inventory systems while helping teammates during peak times. This role emphasizes service, learning, and reliability.

Qualifications

• Customer service mindset and professional conduct.
• Strong written and verbal communication skills.
• Willingness to learn about automotive parts and processes.
• Able to thrive in a fast-paced environment and handle busy periods.
• Cross-train and assist in different store operations as needed.
• Basic math skills for orders and transactions.
• Ability to read safety rules and manuals.
• Weekend availability on a rotating schedule.
• Valid driver’s license and 18+ years old.
• Prior automotive or parts experience is a plus but not required.

Responsibilities

• Greet customers and assist in identifying and purchasing parts.
• Answer calls and provide knowledgeable, friendly support.
• Process and fulfill parts orders accurately and promptly.
• Pull and prepare inventory for pickup or delivery.
• Use inventory, catalog, and POS systems efficiently.
• Support teammates and maintain a clean, organized store.
• Communicate clearly with customers, teammates, and management.
• Maintain a safe, positive, and respectful workplace.

Skills

Positive attitude

Clear communication

Willingness to learn

Fast-paced adaptability

Cross-training flexibility

Basic math

Safety rules literacy

Weekend availability

Valid driver’s license

18+ age requirement

Automotive/parts experience a plus

Tools

POS systems

Inventory management

Catalog lookup

Job description

Job Description

Job Description

Benefits:

• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance

Parts Counter Professional

About the Role

Our key to serving the community starts with our Counter Sales team — people who deliver excellent customer service with a positive attitude and a willingness to learn. As a Parts Counter Professional, you’ll be the go‑to expert at the counter, helping customers find the right automotive parts, processing orders accurately, and keeping operations running smoothly.

No extensive knowledge of auto parts? No problem. We’ll teach you everything you need to know about NAPA KNOW HOW — it’s the reason our customers keep coming back. We’re looking for eager learners who want to grow their knowledge in the automotive world and build a career with a stable, nationally recognized brand.

Store location: 3380 NE 15th Ave Hillsboro, OR 97124

What You’ll Be Doing

• Greet customers and assist them in identifying and purchasing the correct auto parts
• Answer incoming calls and provide knowledgeable, friendly customer support
• Accurately place, process, and fulfill parts orders in a timely manner
• Pull and prepare inventory orders for customer pick‑up or delivery
• Utilize inventory, catalog, and POS systems efficiently
• Support teammates when working with customers and during busy periods
• Assist with stocking and maintaining store organization as part of daily tasks
• Communicate clearly and professionally with customers, teammates, and management
• Maintain a safe, positive, and respectful workplace
• Take on additional responsibilities as assigned by management

What You’ll Need

• Positive attitude, professional conduct, and strong work ethic
• Strong written and verbal communication skills
• Willingness to learn and grow in the automotive industry
• Ability to thrive in a fast‑paced environment
• Flexibility to be cross‑trained and assist in different areas of store operations
• Basic math skills for order processing and transactions
• Ability to read and understand safety rules, operating instructions, and procedure manuals
• Available to work weekends on a rotating schedule
• Valid driver’s license
• Must be 18 years or older
• Prior automotive or parts experience is a plus, but not required

Physical Requirements

This is an active, hands‑on role. Candidates must be able to:

• Stand and walk for the duration of the shift
• Frequently lift up to 50 lbs and occasionally up to 75 lbs
• Bend, reach, climb stairs, and pull parts as needed throughout the shift
• Perform repetitive tasks with accuracy and attention to detail