Parts Counter & Customer Care Specialist

Young Volkswagen of Layton & Audi Layton; Layton (UT); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off

Descripción de la vacante

Young Audi Volkswagen in Layton, Utah is seeking a Parts Associate to assist customers with parts and accessories and to manage in-store inventory and orders. You will process orders at the counter, respond to phone inquiries, and coordinate follow-up on special orders while maintaining accurate records and a professional appearance.

Ideal candidates have automotive parts experience, strong communication skills, and a clean driving record.

Formación

• Experience in automotive parts or service environment.
• Excellent written and verbal communication skills.
• Must pass background check and drug screen.
• Valid driver's license with clean driving record.
• Experience with Tekion (ADP) is a plus.

Responsabilidades

• Assist retail customers in selecting required parts or accessories in a friendly professional and efficient manner.
• Locates or orders parts as needed.
• Prepares invoices for parts to be handed over the counter.
• Answers retail phone calls and assists customers over the phone.
• Follow up with customers over the phone on special order parts.
• Keeps parts manager informed on the status of accounts.
• Maintains professional appearance.

Conocimientos

Parts experience

Excellent communication

Valid driver's license

Background check

Drug screen

Customer service

Attention to detail

Herramientas

Tekion

ADP

Descripción del empleo

Young Audi Volkswagen in Layton, Utah is seeking a Parts Associate to assist customers with parts and accessories and to manage in-store inventory and orders. You will process orders at the counter, respond to phone inquiries, and coordinate follow-up on special orders while maintaining accurate records and a professional appearance.

Ideal candidates have automotive parts experience, strong communication skills, and a clean driving record.