Parts Counter Pro: Fast-Paced Customer Service & Growth

Riverton Acura; Murray (UT); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Supplemental insurance

401(k)

Paid time off

Paid holidays

Employee discounts on vehicles, parts,

labor

Job summary

Riverton Acura in Utah is seeking a Parts Counter Associate to join our fixed operations team. You will greet guests, help them find parts, and provide friendly, knowledgeable service at the counter while supporting wholesale accounts.

You'll look up parts by VIN or part number, source parts through Acura systems and outside vendors, and coordinate with the service team to keep orders accurate and on time.

Qualifications

• Excellent customer service, friendly and attentive.
• Strong team player with good communication.
• Open to candidates at any experience level; dealership experience a plus.
• Experience with Acura/Honda parts systems or Dealertrack is a plus.
• Comfortable using computer systems for parts lookup and orders.
• Ability to multitask in a fast-paced counter environment.
• Full-time schedule including rotating Saturdays.

Responsibilities

• Greet and assist walk-in retail guests and internal technicians at the parts counter, providing friendly, knowledgeable, and efficient service.
• Look up parts by VIN and part number, and source parts through Acura/American Honda parts systems and outside vendors when needed.
• Process wholesale orders, quote pricing, and ensure accurate, on-time fulfillment.
• Build and maintain relationships with retail and wholesale customers to earn repeat business.
• Pull, stage, and prepare orders for delivery or pickup.
• Maintain accurate inventory records, including receiving, stocking, and cycle counts.
• Collaborate with service department, technicians, and parts team to keep operations running smoothly.
• Follow up on back orders, special orders, and returns.

Skills

Customer service

Team player

Dealership experience

Parts systems

Dealertrack

Computer literacy

Multitasking

Valid driver's license

Tools

Acura/Honda parts systems

Dealertrack

Job description

Riverton Acura in Utah is seeking a Parts Counter Associate to join our fixed operations team. You will greet guests, help them find parts, and provide friendly, knowledgeable service at the counter while supporting wholesale accounts.

You'll look up parts by VIN or part number, source parts through Acura systems and outside vendors, and coordinate with the service team to keep orders accurate and on time.