Parts Counter Attendant

Cleveland Brothers Equipment Co; Cranberry Township (Butler County); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) match

Disability coverage

PTO

Profit sharing

Job summary

Cleveland Brothers Equipment Co. is seeking a Parts Counter Attendant to join our growing team of parts professionals. You will answer parts phone calls, assist customers with their parts needs, and issue parts to shop mechanics at one of our locations.

We value mechanical aptitude, product knowledge, and strong customer service. Graduate of technical or military school or equivalent experience is acceptable; intermediate computer skills and the ability to learn new systems are important for

Qualifications

• Mechanical aptitude required.
• Familiarity with Cat parts/product lines preferred.
• Customer service skills required.
• Intermediate computer and keyboarding skills needed.
• Ability to quickly learn new systems and processes.

Responsibilities

• Answer parts phone calls.
• Assist customers with their parts needs.
• Issue parts to shop mechanics.
• Place orders for Caterpillar and Allied parts.
• Utilize parts databases and research back-orders.
• Research customer credit status.
• Maintain accurate transaction records.

Skills

Mechanical aptitude

Familiarity with product line

Customer service skills

Intermediate computer skills

Ability to learn new systems

Education

Technical/military school or equivalent experience

Job description

Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Parts Counter Attendant.

Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful parts professionals.

Primary Responsibilities

• Answer parts phone calls.
• Assist customers with their parts needs.
• Issue parts to shop mechanics.
• Place orders for Caterpillar and Allied parts.
• Utilize parts data bases. * Research back-orders.
• Research customer credit status.

Graduate of a technical school, military school, or relevant working experience acceptable to the company.

Skills / Knowledge / Qualifications

• Mechanical aptitude.
• Familiarity with product line.
• Customer service skills.
• Intermediate computer and keyboarding skills.
• Ability to learn new systems.

Why Join The Cleveland Brothers Team

• Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
• Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
• Stability - Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.

About Us:

For nearly 80 years, Cleveland Brothers Equipment Co., Inc. has proudly served as the exclusive Cat® dealer for western, central, and northeastern Pennsylvania, northern West Virginia, and western Maryland. Since 1948, we've built a legacy as a trusted partner in the construction, mining, forestry, and agricultural sectors.

From our 30 locations, we deliver comprehensive solutions, including high-quality new, used, and rental equipment, genuine parts, and expert service.

Beyond our extensive machinery offerings, we provide diverse solutions, such as industrial engines and generators all supported by our knowledgeable team of professionals.

At Cleveland Brothers, we're more than a dealer; we're your dedicated partner committed to helping you achieve your goals. Discover how we can support your operations at www.ClevelandBrothers.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.