Parts Counter Associate-Commercial Pro Center

Stivers Ford Lincoln; Waukee (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) with employer match

Medical Insurance

Dental Insurance

Vision Insurance

PTO / paid Holidays

Paid Training

Flexible scheduling

Employee & Family Discounts

Career development

State-of-the-art facilities

Employee events & food trucks

Job summary

Stivers Ford Lincoln in Waukee, IA is hiring a Parts Counter Associate to support the service department and wholesale customers by quoting, selling, and stocking parts. Join a family-owned, non-corporate dealership that values internal growth and a friendly team culture.

The ideal candidate has knowledge of automobiles, strong analytical and communication abilities, and the stamina to lift up to 50 pounds while working in a fast-paced environment.

Qualifications

• Experience with auto parts sales is preferred.
• Ability to identify parts quickly and accurately.
• Strong reading, mathematics, and computer skills.
• Excellent communication and customer service abilities.
• Willingness to learn new technology and processes.
• Must be able to lift up to 50 pounds and stand for periods.

Responsibilities

• Oversee the parts sales process from start to finish.
• Work with technicians to identify parts accurately.
• Complete special order part requests.
• Communicate with the service department on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Follow all company safety policies and procedures.
• Understand and follow federal, state, and local regulations applicable to the industry.

Skills

Auto parts sales

Analytical skills

Communication skills

Reading and math skills

Learn new technology

Positive attitude

Detail-oriented

Organizational skills

Time management

Lift 50 pounds

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Family-owned and operated for over 40 years, Stivers Ford Lincoln is Iowa’s #1 Ford and Lincoln dealer.
We recently opened our brand-new, state-of-the-art Ford Pro Commercial Fleet Service Center, and we are NOW HIRING!

Stivers has a strong reputation in the automotive industry, and it is our mission to provide exceptional customer service experiences. To accomplish that, we recruit, train, and promote from within—choosing only the very BEST team members to become a part of our family. We are not a corporate store, and our culture reflects this.

If you are enthusiastic about automotive service and want to help us continue to grow and succeed, we invite you to apply for the Parts Counter Associate position.

Parts Counter Associate Job Description:

The Parts Counter Associate is responsible for supporting the service department and wholesale customers. In this position, your responsibilities include quoting, selling and stocking parts. Working at a Ford dealership means being part of a brand that honors the past and is invested in the future. Join the Ford Family, where we value service to each other and the world as much as we do to our customers!

Responsibilities:

• Oversee the parts sales process from start to finish
• Work with technicians to identify parts accurately
• Complete special order part requests
• Communicate with the service department on parts status
• Communicate with staff and customers in a friendly and professional manner
• Follow all company safety policies and procedures
• Understand and follow federal, state, and local regulations applicable to the industry

Requirements:

• Previous experience at a Ford dealership is a plus
• Ability to identify problems quickly
• Knowledge of automobiles
• Effective analytical and communication skills
• Strong reading, computer, and mathematics skills
• Ability to learn new technology, repair, and service procedures and specifications
• Ability to lift 50 pounds and work on your feet for extended periods
• Ability to work in a fast-paced environment
• Basic computer skills
• Positive, friendly attitude
• High school diploma or equivalent
• Experience with auto parts sales (preferred)
• Strong organizational and time management skills
• Detail-oriented, with a professional appearance and strong work ethic

Compensation:

Salary: $50,000-$70,000

Benefits:

• 401(k) with employer match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Progressive PTO/vacation policy & paid Holidays
• Paid Training
• Flexible scheduling
• Employee & Family Discounts (including vehicles)
• Developed career path with the support to grow
• State-of-the-art facilities
• Employee events & food trucks