Parts Counter Associate

Kenworth Of Pa; New Stanton (Westmoreland County); On-site; USD 66,793,000 - 75,389,000; Full time

Job summary

Kenworth Of Pa in New Stanton, PA is seeking a parts counter sales professional for a full-time evening shift. You will respond to customer inquiries in person and by phone, provide quotes on parts, and learn our range of products and promotions.

Experience in a heavy-duty truck parts department is preferred; excellent customer service and communication skills are essential to succeed in this role.

Qualifications

• Experience in a heavy duty truck parts department.
• Diesel mechanic experience acceptable.
• Parts counter sales experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Respond to customer inquiries and needs for parts in person and by telephone which includes providing quotes/estimates of the cost.
• Possess knowledge of products, services, and parts.
• Quickly learn new products and promotions.
• Complete necessary paperwork for each transaction in an accurate, timely manner.
• Process credits, make adjustments, and monitor for restocking charges on all parts sales completed.

Skills

Customer service

Communication

PC skills

Product knowledge

Job description

Job Details

Location: New Stanton - New Stanton, PA, Position Type: Full Time, Salary Range: $23.31 - $26.31Hourly, Travel Percentage: None, Job Shift: Evening Shift, Job Category: Sales,

• Respond to customer inquiries and needs for parts in person and by telephone which includes providing quotes/estimates of the cost.
• Possess knowledge of products, services, and parts.
• Quickly learn new products and promotions.
• Complete necessary paperwork for each transaction in an accurate, timely manner.
• Process credits, make adjustments, and monitor for restocking charges on all parts sales completed.

Qualifications

• Minimum of two years working experience in a heavy duty truck parts department.
• Same amount of experience as a diesel mechanic also meets this qualification.
• One year of parts counter sales experience with heavy duty diesel engine/truck trailer parts preferred.
• Excellent customer service and strong communication skills.
• Requires frequent sitting, standing, walking, and the ability to lift up to 75 lbs.
• Must be familiar with using a PC to select parts and provide price quotes to customer.
• Must be able to pass a criminal background check, driving record check, and drug screen.