Heavy-Duty Diesel Parts Counter Specialist

Kenworth Of Pa; New Stanton (Westmoreland County); On-site; USD 48,000 - 55,000; Full time

Job summary

Kenworth Of Pa in New Stanton, PA is seeking a parts counter sales professional for a full-time evening shift. You will respond to customer inquiries in person and by phone, provide quotes on parts, and learn our range of products and promotions.

Experience in a heavy-duty truck parts department is preferred; excellent customer service and communication skills are essential to succeed in this role.

Qualifications

• Experience in a heavy duty truck parts department.
• Diesel mechanic experience acceptable.
• Parts counter sales experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Respond to customer inquiries and needs for parts in person and by telephone which includes providing quotes/estimates of the cost.
• Possess knowledge of products, services, and parts.
• Quickly learn new products and promotions.
• Complete necessary paperwork for each transaction in an accurate, timely manner.
• Process credits, make adjustments, and monitor for restocking charges on all parts sales completed.

Skills

Customer service

Communication

PC skills

Product knowledge

Job description

Kenworth Of Pa in New Stanton, PA is seeking a parts counter sales professional for a full-time evening shift. You will respond to customer inquiries in person and by phone, provide quotes on parts, and learn our range of products and promotions.

Experience in a heavy-duty truck parts department is preferred; excellent customer service and communication skills are essential to succeed in this role.