PARTS COUNTER

O'Brien Auto Group; United States; Presencial; USD 42 000 - 58 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonuses

Vacation

Medical/Dental/Vision/RX

Ancillary Benefits

401(k) + company match

Resumo da oferta

Lexus of Tacoma, part of the O'Brien Auto Group, is seeking an EXPERIENCED Full-Time Parts Counterperson with 2+ years at a dealership. Knowledge of Ignite and Advance Services is preferred. This commission-based role offers a base salary with performance-based incentives and a comprehensive benefits package.

The Parts Counterperson will use electronic catalogs to obtain parts, support technicians, and ensure accurate parts fulfillment. Excellent customer service is essential.

Qualificações

• 2+ years of experience as a Parts Counterperson at a dealership.
• Experience with Toyota or Lexus parts and catalogs.
• Familiarity with Ignite and Advance Services software.

Responsabilidades

• Obtain parts for customers using electronic catalogs and computer systems.
• Assist technicians by ensuring correct parts are available the first time.
• Handle front counter sales and processing of special-order parts.

Conhecimentos

Parts counter experience

Toyota/Lexus parts knowledge

Ignite and Advance Services knowledge

Ferramentas

Ignite Parts System

Advance Services

Descrição da oferta de emprego

Lexus of Tacoma , a dealership in the O'Brien Auto Group, is currently hiring for an EXPERIENCED Full-Time Parts Counterperson . We are looking for an experienced Toyota or Lexus Parts Counter person who has worked at Dealership for 2+ or more years and knows Ignite and Advance Services.

This position will be a commission-based position that is driven off team success along with the growth of the store. This position has a base salary of $3,500 plus 1.0% of Lexus of Tacoma's current statement month's Total Parts. Subject to eligibility requirements, we offer the following benefits:

• Bonuses
• Vacation – based on hire date and paid based on position.
• Medical/Dental/Vision/RX
• Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
• 401(k) plus company match

The Parts Counterperson will be responsible for accurately obtaining parts for customers using electronic parts catalogs and other computer applications, while providing the very best experience.

Job Summary:

The Parts Counterperson will be directly responsible for involvement with the parts manager on all parts issues and making sure that all technicians receive correct parts the first time.

Responsibilities to include:

• Back counter parts.
• Front counter part sales.
• Call on all special-order parts for prompt installation or pick up.
• Pre-pull all service for technician.
• Inventory control.
• Process all damage claims.
• Process all warranty exchanges.
• Removal of all paid warranty parts.
• Removal of all damage parts.
• Over see technician for proper tags on warranty parts.
• Answer all incoming calls.
• Regular checks on special order bins for old age parts.
• Input daily orders.
• Promote internal sales.
• Assist in obsolesces return (5%).
• Track lost sales
• Department clean up.
• Perform all duties assign by manager.
• Regular attendance is essential.
• Work in cooperative, positive & professional manner with all personnel in the company.
• Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work.
• Must conform to company policy regarding non-discrimination and harassment.

Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, pallet jack, barcode scanner, and hand tools.

Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will always follow all safety directives.

Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20lbs or less on a frequent basis and carrying of 10lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling

Employment offers are contingent upon successful completion of a comprehensive background screening.

Lexus of Tacoma is an equal opportunity employer and a drug-free workplace.