Parts Coordinator II

Fleet Services by Cox Automotive; Indianapolis (IN); On-site; USD 38,000 - 54,000; Full time

Job summary

Cox Fleet Automotive in Indianapolis is hiring a Parts Coordinator II to support our on-site maintenance operations. You will handle data entry, answer calls and emails, and coordinate with technicians and managers to obtain parts information and verify invoices.

The role requires strong computer skills (MS Excel and Word) and the ability to multitask in a fast-paced fleet environment. A HS diploma or GED with relevant experience is preferred.

Qualifications

• High School Diploma/GED and 3 years’ experience in a related field.
• Ability to learn new systems quickly (DFS IT Systems, Web Wrench, MobileFrame, RO Writer).
• Proficient with MS Excel and Word; strong organizational skills.

Responsibilities

• Provide a high level of customer service, representing the company with a positive image.
• Ability to multitask.
• Answering phone calls, emails to address purchasing needs within the organization
• Data entry, entering pertinent information with accuracy and efficiency.
• Reach out to technicians and managers on repairs performed, parts used to obtain required information and verify invoices
• Gather necessary paperwork and upload into system for records
• Create and catalogue weekly and monthly department reports
• Handle, respond to, and direct incoming correspondence, calls, and tasks with vendors and CAMFS technicians in a timely manner
• Support ad-hoc projects related to the CAMFS priorities and initiatives

Skills

Data entry

Customer service

MS Excel

MS Word

Communication

multitask

Education

High School Diploma/GED

Tools

DFS IT Systems

Web Wrench

MobileFrame

RO Writer

Job description

Headquartered in Indianapolis, Cox Fleet Automotive has grown to become one of the largest fleet maintenance companies in the country. Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Cox Fleet is currently hiring a Parts Coordinator II, they will be responsible for Data entry, professional phone & email communication with both internal and external customers.

Duties and responsibilities

Provide a high level of customer service, representing the company with a positive image.

Ability to multitask.

Answering phone calls, emails to address purchasing needs within the organization

Data entry, entering pertinent information with accuracy and efficiency.

Reach out to technicians and managers on repairs performed, parts used to obtain required information and verify invoices

Gather necessary paperwork and upload into system for records

Create and catalogue weekly and monthly department reports

Handle, respond to, and direct incoming correspondence, calls, and tasks with vendors and CAMFS technicians in a timely manner

Support ad-hoc projects related to the CAMFS priorities and initiatives

Qualifications

High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field

Proficient computer skills, including MS Excel and Word, and the ability to learn new systems quickly, (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer)

Common knowledge of the trucking industry; experience with fleet maintenance or other transportation experience in automotive/trucking preferred

Demonstrated ability to multi-task and apply initiative and creativity on projects

Positive attitude, good instincts, and self-motivation

Excellent organizational skills and the ability to balance a variety of tasks

Ability to act with a sense of urgency to fix immediate issues as well as document and address solutions for the long-term.

Excellent verbal and written communication skills; Ability to effectively communicate at all levels of the organization