Parts Coordinator — Growth, Team Culture & Benefits

TR MILLER HEATING AND COOLING; Plainfield (IL); On-site; USD 45,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Pet insurance

Short-term disability

Long-term disability

401(k) with company match

Tuition reimbursement

PTO

Paid holidays

Wellness resources

President's Club (top performers trip)

Job summary

TR Miller Heating, Cooling, Plumbing and Electrical is seeking a dependable Parts Coordinator in Plainfield, IL. This role links vendors, warehouse, and field teams to source, track, and organize specialized parts for residential service and installation work.

You will maintain accurate inventory, manage warranty claims and returns, and ensure technicians have the right parts at the right time to deliver a 5-star customer experience.

Qualifications

• At least 1 year of warehouse, parts, purchasing, or inventory-management experience preferred.
• Strong organizational skills and attention to detail.
• Strong communication skills and service-focused approach when working with technicians, vendors, and internal teams.

Responsibilities

• Provide timely special-order parts quotes to technicians to support accurate customer pricing and job approvals.
• Order and coordinate special-order parts, including scheduling pickups and tracking estimated arrival times to minimize equipment downtime.
• Research equipment and complete detailed parts breakdowns to help field technicians identify the correct components for repairs.
• Serve as the primary internal resource for technicians regarding part availability, status, and compatibility.
• Receive, stage, organize, and track parts while supporting standardized warehouse processes.
• Process service warranty returns and unused material returns to maintain accurate and efficient inventory.
• Submit and track warranty claims with manufacturers and warranty partners, ensuring documentation is complete and credits are received promptly.
• Build and maintain strong vendor relationships to support priority sourcing, competitive pricing, and reliable operations.
• Use inventory software and other computer systems to maintain accurate part, order, warranty, and return information.
• Stage materials and perform physical warehouse duties, including lifting, pushing, pulling, and organizing inventory.
• Complete occasional parts deliveries as needed.
• Arrive on time, prepared, and in proper uniform.
• Maintain a clean, safe, and organized work environment.
• Other duties as assigned

Skills

Warehouse experience

Attention to detail

Communication skills

Valid driver's license

Tools

Inventory software

Job description

TR Miller Heating, Cooling, Plumbing and Electrical is seeking a dependable Parts Coordinator in Plainfield, IL. This role links vendors, warehouse, and field teams to source, track, and organize specialized parts for residential service and installation work.

You will maintain accurate inventory, manage warranty claims and returns, and ensure technicians have the right parts at the right time to deliver a 5-star customer experience.