Parts Coordinator

Hodge; Peoria (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid holidays

Comprehensive benefits

401k

Medical insurance

Dental insurance

Vision insurance

Wellness program

Job summary

HODGE in Peoria, IL seeks a Parts Coordinator to keep our operation moving. You will manage inventory, coordinate with technicians, vendors, and customers, and ensure the right parts are where they are needed, when they’re needed.

You’ll join a team that values safety, teamwork, and a proactive, flexible approach. This role requires strong communication, organization, and the ability to work independently while traveling as needed to support service and repairs.

Qualifications

• Clear communication and interpersonal skills.
• Strong organizational and time management abilities with attention to detail.
• Ability to troubleshoot issues and provide real-time solutions.
• Self-motivated with ability to work independently while contributing to a team.
• Commitment to promoting a safe, safety-first culture.
• Experience in parts coordination, inventory control, customer service, or related roles.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Familiarity with parts catalogs, invoicing systems, and order tracking software.
• High school diploma or equivalent; business/logistics education is a plus.

Responsibilities

• Inventory management: receive, organize, and track parts to minimize downtime.
• Process quotes and customer invoices for parts department.
• Deliver exceptional customer service via email, phone, and in-person.
• Maintain strong relationships with suppliers and customers for seamless coordination.
• Stay updated with industry advancements and participate in ongoing training.
• Collaborate with service team to fulfill parts requests promptly.
• Promote and maintain a safe work environment and safety-first culture.
• Thrive in a dynamic, potentially travel-enabled role with independent work.
• Uphold company values and adapt to changing business needs.

Skills

Effective communication

Strong organizational skills

Time management

Troubleshooting

Independent worker

Safety culture

Parts coordination

Inventory control

Customer service

Microsoft Office

Order tracking software

Education

High school diploma

Tools

Microsoft Office Suite

Parts catalogs

Invoicing systems

Order tracking software

Job description

Keep the backbone of our operation moving! As a Parts Coordinator in the dynamic world of material handling, you'll play a critical role in keeping equipment and productivity running at full speed. From managing inventory to coordinating with technicians, vendors, and customers, you'll be the go-to expert ensuring the right parts are where they need to be, exactly when they’re needed.

Why HODGE

At HODGE, we truly believe success comes from treating people like family. That’s why we offer a fulfilling career that goes beyond just a paycheck. HODGE offers a wide range of perks and benefits that make it the perfect place to grow your skillset:

• Balance:We understand the importance of a healthy work-life balance. At HODGE, you can count on having holidays off(while still getting paid for them), allowing you to spend quality time with your family and friends.
• Great Benefits:We value our employees' well-being and offer a comprehensive benefits package. Enjoy paid time off, 401k, medical, dental, and vision insurance, life insurance, an employee assistance program, wellness program, and much more!
• Competitive Pay:We offer competitive wages. Your hard work will be recognized and rewarded!
• Safety First:At HODGE, we prioritize safety above all else. Your well-being is our top priority. We protect our work family by maintaining safety policies, including the use of personal protective equipment (PPE) and proactive hazard identification.
• Ambition:We're a team of ambitious individuals who are dedicated to achieving great things together. We embrace the "Whatever It Takes" mindset, ensuring that we go the extra mile to deliver exceptional results.
• Friendly Work Environment:Join a team that feels like family! You'll be supported by colleagues who genuinely care about your success and well-being.

What You'll Do

• Inventory Management: Accurately manage stock levels by receiving, organizing, and tracking parts and supplies to ensure availability and minimize downtime.
• Order Processing: Provide timely and accurate quotes and process customer invoices for the parts department, ensuring smooth order fulfillment and a positive customer experience.
• Customer Support: Deliver exceptional service by communicating with customers via email, phone, and in-person to understand needs, provide solutions, and resolve issues promptly.
• Effective Communication: Build and maintain strong, reliable relationships with both suppliers and customers to support seamless coordination and service delivery.
• Technology & Training: Stay current with industry advancements and participate in ongoing training to enhance technical knowledge and improve job performance.
• Team Collaboration: Work closely with the service team to promptly fulfill parts requests, contributing to streamlined operations and improved customer outcomes.
• Safety Focus: Promote and maintain a safe work environment by adhering to all safety protocols and fostering a safety-first culture throughout the organization.
• Adaptability & Independence: Thrive in a dynamic environment with the ability to work independently, manage flexible hours, and travel as needed to meet operational and customer demands.
• Demonstrate HODGE Values:Model HODGE core values of Family, Integrity, Ambition, Respect, and Balance. Uphold, support, and promote all company policies and procedures. Demonstrate that success comes from treating people like family.
• Additional Duties:Perform tasks assigned to support dynamic changes in business conditions.

Qualifications

Education/Experience

• Effective communication and interpersonal skills.
• Strong organizational and time management abilities with exceptional attention to detail.
• Proven ability to troubleshoot issues, think critically, and implement effective real-time solutions.
• Self-motivated and able to work independently while contributing effectively to a team.
• Commitment to promoting a positive workplace and safety-first culture.
• Experience in parts coordination, inventory control, customer service, or a related role within a service, repair, or technical industry.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with parts catalogs, invoicing systems, and order tracking software.
• High school diploma or equivalent required; additional education in business, logistics, or a related field is a plus.

Candidates who require or anticipate requiring employment visa sponsorship at any point during their employment are not eligible for this position. This includes OPT-to-H-1B transitions.