Parts Coordinator

Visual Edge IT; Memphis (TN); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

PTO

Nine paid holidays per year

$50k life insurance policy

401(k) with employer match

Job summary

Visual Edge IT is seeking a Parts Coordinator to manage receipt, stocking, and processing of parts within the warehouse, ensuring accurate inventory control and timely support for service technicians. You will handle packing slips, warranty returns, daily transfers, and coordination with dispatch, purchasing, and the service team while maintaining a clean, safe, and organized warehouse environment.

This role supports technicians with urgent requests and contributes to efficient warehouse

Qualifications

• Proficiency in Microsoft Office 365 Suite.
• Ability to prioritize workload and meet deadlines.
• Strong oral and written communication skills.
• Team-oriented problem solver with ownership mindset.
• Ability to operate pallet jack, hand truck, and forklift.

Responsibilities

• Receive parts, verify against orders and packing slips; report discrepancies.
• Process warranty returns from technicians.
• Assist technicians with urgent walk-up requests.
• Process daily ILC parts transfer requests.
• Respond to email inquiries and research inventory issues.
• Support receiving, restocking, pulling orders, and shipping as needed.
• Run Technician Restocking Report; update stocking codes and min/max levels.
• Manage Technician Temporary Stock Report; pull obsolete inventory for other regions.
• Assist with unloading trucks using forklift or direct pickups.
• Commit purchase receipts to Doc Record daily.
• Process inter-branch shipping requests at designated times.
• Collaborate with service team, dispatch, and purchasing on escalations.
• Participate in quarterly and year-end inventory cycle counts.
• Maintain a clean and organized warehouse environment.

Skills

Microsoft Office 365

Prioritize workload

Communication skills

Team-oriented problem solving

Pallet jack / forklift operation

Education

High school diploma or equivalent

Tools

Inventory management systems

Job description

Job Summary

The Parts Coordinator is responsible for managing the receipt, stocking, and processing of parts within the warehouse. This role ensures accurate inventory control, supports technicians with urgent requests, and assists with shipping and receiving activities. The position plays a key role in maintaining efficient warehouse operations and supporting service teams.

Key Responsibilities

• Receive parts, verify against purchase orders and packing slips, and report discrepancies to purchasing.
• Process warranty returns from technicians.
• Assist technicians with urgent walk‑up requests.
• Process daily ILC parts transfer requests.
• Respond to email inquiries and research inventory issues.
• Support supply team with receiving, restocking, pulling orders, and shipping as needed.
• Run Technician Restocking Report twice weekly; update stocking codes and adjust min/max levels based on usage.
• Manage Technician Temporary Stock Report; pull obsolete inventory and market slow‑moving items to other regions.
• Assist with unloading trucks using forklift or direct pickups to Inventory Control Manager.
• Commit purchase receipts to Doc Record daily.
• Process inter‑branch shipping requests at designated times.
• Collaborate with service team, dispatch, and purchasing concerning escalations.
• Participate in quarterly and year‑end inventory cycle counts.
• Maintain a clean and organized warehouse environment.

Required Skills And Qualifications

• Proficiency in Microsoft Office 365 Suite
• Ability to prioritize workload and meet deadlines.
• Strong oral and written communication skills.
• Team‑oriented problem solver with ownership mindset.
• Ability to operate pallet jack, hand truck, and forklift.

Preferred Skills And Qualifications

• Previous warehouse experience.
• Familiarity with inventory management systems.

Physical Demands And Environment

• Frequent lifting and moving of parts up to 40 lbs.
• Standing, walking, and operating warehouse equipment.
• Work performed in a warehouse environment with exposure to varying temperatures.

Education

• High school diploma or equivalent

Benefits

Visual Edge IT promotes a healthy work‑life balance for employees by offering competitive pay, PTO, and nine paid holidays per year. We offer multiple plans to choose from to fit your individual needs. We provide all of our employees a $50k life insurance policy at no cost to our team members.

We offer a 401(k) program with an employer match: 100% match up to the first 3% and an additional 50% match on the next 2% of the employee contribution.

Visual Edge IT is an Equal Opportunity Employer. Discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, marital status, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics are prohibited. VEIT participates in the E‑Verify Employment Verification Program.