Parts Coordinator

OpenRoad Wilson Collision LLC; Gastonia (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

OpenRoad Wilson Collision LLC in Gastonia, NC, is seeking a Parts Coordinator to lead the Parts Department and drive efficient workflows. You will coordinate with service advisors, estimators, technicians, and vendors to ensure accurate invoicing, returns, and timely follow-ups.

The role requires a minimum of 2 years in a parts-related position, a high school diploma, and a strong, team-oriented mindset. Proficiency in Microsoft Office and the ability to lift up to 50 lbs are also expected.

Qualifications

• High school diploma or equivalent required.
• Excellent organizational skills with high attention to detail.
• Strong interpersonal and communication skills; a positive, team-oriented attitude is essential.

Responsibilities

• Take full ownership of the establishment, management, and growth of the Parts Department.
• Identify and implement effective workflows to ensure operational excellence.
• Communicate regularly with vendors, service advisors, estimators, and technicians.
• Handle parts invoicing, returns, and follow-ups.
• Collaborate with our central parts ordering department to ensure accuracy and efficiency.
• Investigate and resolve departmental concerns, routing issues to the appropriate personnel.
• Respond to special requests and ensure overall department efficiency and organization.

Skills

Organizational skills

Communication skills

Team-oriented attitude

Education

High School Diploma

Tools

Microsoft Office

Job description

Description

As part of the Open Road Collision group DBA Wilson Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident condition while making the repair process as smooth and stress-free as possible for our customers. We're currently seeking a motivated, solutions - driven individual to join our team as a Parts Coordinator.

Key Responsibilities:

• Take full ownership of the establishment, management, and growth of the Parts Department.
• Identify and implement effective workflows to ensure operational excellence.
• Communicate regularly with vendors, service advisors, estimators, and technicians.
• Handle parts invoicing, returns, and follow-ups.
• Collaborate with our central parts ordering department to ensure accuracy and efficiency.
• Investigate and resolve departmental concerns, routing issues to the appropriate personnel.
• Respond to special requests and ensure overall department efficiency and organization.

Why Work With Us?

• Team-oriented culture
• I-CAR Gold Certified
• OEM Certified
• Streamlined workflow for increased earning potential
• Opportunities for professional growth and certification
• Competitive compensation and benefits (discussed upon interview)
• Commitment to safety, quality, and a positive work environment

Requirements

• High school diploma or equivalent required.
• Minimum of 2 years' experience in a parts-related role.
• Prior experience in the collision repair industry is a strong plus.
• Excellent organizational skills with high attention to detail.
• Strong interpersonal and communication skills; a positive, team-oriented attitude is essential.
• Proficiency in Microsoft Office Suite and adaptability to learn other software platforms.
• Must be able to lift up to 50 lbs. and remain on your feet for extended periods.

OpenRoad is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic.

As part of our hiring process, OpenRoad participates in E-Verify to confirm the employment eligibility of all newly hired employees.