Parts Consultant

Bergstrom Automotive; Appleton (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

Two weeks PTO

Discounts on vehicles

Discounts on service

Life Insurance

Paid holidays

Wellness Program

Employee Clinic

Job summary

Bergstrom Automotive in Appleton, WI is seeking a Parts Consultant to help guests identify the correct parts, manage inventory, and process transactions at Bergstrom Lexus of Appleton.

You’ll collaborate with service and sales teams, provide technical assistance on part compatibility, and contribute to a high‑quality guest experience. The role offers competitive pay and benefits with opportunities for growth.

Qualifications

• Experience in automotive parts sales or related field preferred.
• Strong understanding of automotive parts and accessories.
• Excellent communication and interpersonal skills.
• Attention to detail in inventory management and order processing.
• Proficiency with point-of-sale systems and inventory software.

Responsibilities

• Assist guests in identifying correct parts in-person and over the phone.
• Maintain organized inventory and restock as needed.
• Process transactions including cash, credit, and other payments.
• Provide expert advice on installation and compatibility of parts.
• Collaborate with service and sales teams to fulfill parts orders.

Skills

Parts knowledge

Customer service

Communication

Inventory management

POS systems

Tools

POS software

Inventory software

Job description

Parts Consultant

Bergstrom Lexus of Appleton

At Bergstrom Automotive, were proud to be Wisconsins largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If youre passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

What You'll Do

• Guest Service : Assist guests in identifying the correct parts for their vehicles, both in-person and over the phone.
• Inventory Management : Maintain an organized and up-to-date inventory of parts. Assist in ordering and restocking as needed.
• Sales : Process transactions efficiently, including handling cash, credit, and other forms of payment.
• Technical Assistance : Provide expert advice on the installation and compatibility of parts.
• Problem Solving : Address and resolve guest inquiries or issues in a professional and timely manner.
• Team Collaboration : Work closely with the service and sales teams to ensure guest satisfaction. Assist Automotive Technicians in placing orders for parts needed for in progress vehicles, and deliver parts upon arrival to the technicians.

Schedule: Monday - Friday Rotating shifts between the hours of 6:30 am - 5:30 pm
Average earnings of $40,000-60,000/year made up of a monthly base salary + a monthly parts department performance bonus.

What We're Looking For

• Experience: Previous experience in automotive parts sales or a related field is preferred.
• Knowledge: Strong understanding of automotive parts and accessories. Familiarity with various automotive makes and models.
• Guest Service Skills: Excellent communication and interpersonal skills. Ability to build rapport with guests.
• Detail-Oriented: Strong attention to detail, particularly in inventory management and order processing.
• Technical Skills: Proficiency with point-of-sale systems and inventory management software.

Our Commitment to You

• Competitive Compensation
• Comprehensive Benefits : Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
• Generous Time Off : Two weeks of PTO starting on your first day (for full-time team members)
• Exclusive Discounts : Save on vehicles, service, and parts
• Financial Security : 401(k) plan with company match (for full-time team members)
• Work-Life Balance : Paid holidays (for full-time team members)
• Wellness Support :
  Wellness Program
• Free Team Member Clinic
• Access to a Free Health Coach
• Employee Assistance Program
• Team Recognition : Employee Referral Program
• Career Development : Ongoing training and opportunities for growth and advancement

At Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team!

Join Wisconsin’s Largest and Most Award-Winning Automotive Group!

Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin’s largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day.

Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We’ve also earned accolades such as Glassdoor’s “Best Places to Work” award and honors from the Better Business Bureau and Time Magazine.

At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin.

Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!