Parts Clerk

Wagner Equipment; Aurora (IL); On-site; USD 81,000 - 111,000; Full time

Benefits offered by this job

PTO

Holiday pay

Medical insurance

Dental insurance

Vision insurance

401K

Roth 401K

Tuition reimbursement

EAP

Employee discounts

Job summary

Wagner Equipment Co. in Aurora, IL seeks a Parts Systems and Process Coordinator to develop and maintain parts operations processes, warehousing workflows, and will-call activities, aligning them with the company’s One Professional Team vision.

You will lead software strategy, oversee process standardization, and manage rollout of DBS-based solutions, with emphasis on training, reporting, and continuous improvement.

Qualifications

• 3+ years in-house training experience.
• 3+ years in warehouse operations or systems management.
• 5+ years customer service experience.
• 5+ years technical or mechanical experience.
• Experience with software implementation and process improvement.
• Advanced Excel and reporting tools knowledge.
• Supervisory experience preferred.
• Dealer Business Systems background including development, implementation, and support of dealership operating system.
• Logistical Support background including ground/air transportation, warehousing, and dealership transport administration.

Responsibilities

• Lead software strategy: Identify, evaluate, and recommend software solutions to optimize warehouse operations and business performance.
• Process oversight: Develop, document, and maintain standardized processes and procedures for all parts warehouses.
• Implementation & training: Manage rollout of new software and updates, including staff training and adoption strategies.
• Continuous improvement: Assess system performance, accuracy and operational workflows to ensure efficiency and scalability.
• Vendor collaboration: Collaborate with software providers and internal peers to resolve issues and implement enhancements.
• Reporting & analysis: Partner with Business Intelligence teams to create Power BI dashboards and reports for operational understandings.
• Compliance & best business practices: Facilitate operational reviews and ensure adherence to industry-leading standards.
• Other duties as assigned by manager.
• Establishes (with Parts Operations Manager) and monitors management controls that enhances department efficiency.
• Prepares and monitors the development of Data Systems, and the training of Parts employees in proper use of systems.
• Performs periodic (scheduled and non-scheduled) audits of business transactions.
• Coordinates effective functioning of all department paper-and-electronic systems, procedures and records.

Skills

Analytical skills

Problem solving

Communication skills

Training skills

Project management

Organizational skills

Excel

Reporting tools

Customer service

Tools

Excel

Power BI

Dealer Business Systems (DBS)

Job description

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

Benefits

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K and Roth 401K, eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
• Additional Benefits include: Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

The Parts Systems and Process Coordinator is responsible for the development, and maintenance of processes surrounding parts operations, warehousing and will call activities. The position is also responsible for the introduction of new parts related systems or product lines and in a manner that reflects the company’s vision of working as “One Professional Team”.

Pay rate: $80,755.06 - $111,038.56* annual salary

Pay rate is dependent upon education & experience.

* Pay Differentials for location and/or shift may apply

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Essential Functions

• Lead software strategy: Identify, evaluate, and recommend software solutions to optimize warehouse operations and business performance.
• Process oversight: Develop, document, and maintain standardized processes and procedures for all parts warehouses.
• Implementation & training: Manage rollout of new software and updates, including staff training and adoption strategies.
• Continuous improvement: Assess system performance, accuracy and operational workflows to ensure efficiency and scalability.
• Vendor collaboration: Collaborate with software providers and internal peers to resolve issues and implement enhancements.
• Reporting & analysis: Partner with Business Intelligence teams to create Power BI dashboards and reports for operational understandings.
• Compliance & best business practices: Facilitate operational reviews and ensure adherence to industry-leading standards.
• Other duties as assigned by manager.
• Establishes (with Parts Operations Manager) and monitors management controls that enhances department efficiency.
• Prepares and monitors the development of Data Systems, and the training of Parts employees in proper use of systems.
• Performs periodic (scheduled and non-scheduled) audits of business transactions.
• Coordinates effective functioning of all department paper-and-electronic systems, procedures and records.

Travel Requirements

• Safety Awareness
• Strong knowledge of warehouse operations and logistics
• Software evaluation and implementation expertise
• Project management and organizational skills
• Analytical and problem‑solving ability
• Effective communication and training skills
• Advanced knowledge of DBS

Supervisory Responsibilities

• Primarily warehouse-based with office/administrative responsibilities
• May involve occasional lifting up to 40 lbs
• Exposure to varying temperatures (hot, cold, or drafts)
• Moderate to high noise levels from equipment and machinery
• Possible exposure to dust, fumes, or odors
• Fast-paced environment requiring attention to safety protocols

Physical Demands

• Frequent walking and standing
• Regular use of hands for handling, reaching, and typing
• Adequate hearing for communication and safety
• Ability to lift, carry, or move items up to 40 lbs
• Occasional bending, stooping, and climbing

Required Education and Experience

• 3+ years in-house training experience
• 3+ years in warehouse operations or systems management
• 5+ years customer service experience
• 5+ years technical or mechanical experience
• Experience with software implementation and process improvement
• Advanced Excel and reporting tools knowledge
• Supervisory experience preferred
• Dealer Business Systems background including development, implementation, and support of dealership operating system
• Logistical Support background including ground/air transportation, warehousing, and dealership transport administration

Additional Eligibility Requirements

• Must pass all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings

Employee Benefits

• Company Paid Holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• 401K Savings Plan
• Tuition Reimbursement
• Employee Assistance Program (EAP)

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.