Parts Associate - Mancuso Harley Davidson Crossroads

Sonic Automotive, Inc.; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Closed on Thanksgiving & Christmas

Employee Pricing on Vehicles, Parts &

Service

Free & Discounted Gym Memberships

Travel Discounts on Hotels, Flights &

Rentals

Career Growth within a Fortune 500

Company culture and team growth

Job summary

Mancuso Powersports is seeking a Parts Associate for the Houston area to assist customers with parts and accessories, maintain inventory, and support service technicians. You will stock displays, handle POS transactions, and keep accurate records while delivering friendly, professional service.

Ideal candidates bring knowledge of motorcycle components, experience with inventory systems, and a willingness to learn.

Qualifications

• Passion for people and Harley-Davidson brand.
• Knowledge of servicing motorcycles or ability to learn quickly.
• Solid understanding of motorcycle front end, suspension and engine components.
• Experience with POS and computerized inventory systems or ability to learn.
• Creative, mechanical thinking to fulfill customer requests.
• Ability to understand and communicate customer needs to techs.

Responsibilities

• Greet customers promptly in a professional and friendly manner.
• Assist walk-in and phone customers to determine and supply parts and accessories.
• Highlight sales, specials, or new merchandise to customers.
• Process cash and credit card payments; keep the register accurate.
• Participate in periodic physical inventory and reporting.
• Keep displays stocked, clean and appealing to customers.
• Maintain updated customer mailing lists.
• Become familiar with P&A management computer systems.
• Interface with Service Technicians to meet Parts & Accessories needs.
• Assist technicians in determining parts for jobs and suggest related items.
• Take service orders for parts and fill quickly.
• Provide cost of parts on repair orders.
• Update inventory control system and parts catalogue.
• Log merchandise into inventory and notify when back-ordered parts arrive.
• Maintain cleanliness of P&A department and orderly inventory.
• Provide parts information on repair orders to the Service Manager.

Skills

Harley-Davidson passion

Motorcycle servicing knowledge

Motorcycle components knowledge

POS & inventory systems

Creative/mechanical thinking

Customer needs communication

Job description

Parts Associate - Mancuso Harley Davidson Crossroads in Houston, TX at Sonic Powersports

Location: 12710 Crossroads Park Drive
Houston, TX 77065

Job Type: Other

Experience: Associate

About

Team Mancuso Powersports is a groupof seven high-volume franchised motorsport dealerships in the Metro Houston area including Harley-Davidson, Indian, Victory and all of the metric brands We employ enthusiastic, motivated people in Sales, Service, Parts, and Apparel. We’re dedicated to guaranteeing our customers receive everything needed to “live the dream” on their new motorcycle, ATV, UTV, Trike or Personal Watercraft.

Responsibilities

• Greet customers immediately in a professional and friendly manner.
• Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
• Point out any sales, specials, or new merchandise to customers.
• Accept cash and credit card payments for merchandise purchases. Keep cash register accurate.
• Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.)
• Ensure merchandise displays are stocked, clean, and appealing to customers.
• Maintain updated customer mailing lists.
• Become familiar and efficient with all phases of the computer system required for P&A management.
• Interface with Service Technicians and ensure their Parts and Accessories (P&A) needs are being met.
• Assist service technicians in determining parts and accessories requirements for individual jobs.
• Recommend related parts which may be required for a job.
• Take service technicians’ orders for parts and fill them as quickly as possible.
• Supply cost of parts information on repair orders.
• Update inventory control system and parts catalogue.
• Receive and log merchandise into inventory.
• Notify service personnel when special parts or back-ordered parts are received.
• Maintain cleanliness of P&A department and keep inventory neatly stacked and orderly.
• Supply parts information on repair orders to Service Manager

Requirements

• Passion for people and Harley-Davidson brand
• Knowledge of and experience with servicing of motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn.
• Solid understanding of motorcycle front end, suspension, and engine components
• Experience with Point-of-Sale and computerized inventory systems or the ability to learn new technology
• Skilled at thinking creatively and mechanically in order to determine how to execute the artistic work requested by the customer
• Ability to understand and communicate customer needs to techs

Benefits

• 401(k) with Company Match
• Paid Time Off, Increases with Tenure
• Closed on Thanksgiving & Christmas
• Employee Pricing on Vehicles, Parts & Service
• Free & Discounted Gym Memberships
• Travel Discounts on Hotels, Flights & Rentals
• Career Growth within a Fortune 500 Company

All your information will be kept confidential according to EEO guidelines.