Parts Assistant Manager

CIT Trucks; Mokena, Northern (IL, KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid holidays and PTO

Medical plans (3 options)

HSA or FSA options

Dental and vision insurance

Disability insurance

Life insurance (company paid)

Job summary

CIT Trucks, LLC is seeking a Parts Assistant Manager to lead inside counter staff, warehouse teams, and support the service and sales network across multiple Midwest locations. The role focuses on staff supervision, service excellence, and inventory discipline.

You will coordinate pricing, monitor inventory, and drive efficient order fulfillment while supporting a high-volume trucking parts operation. Strong leadership and organization are essential.

Qualifications

• Three years of related experience preferred.
• Must be at least 18 years old.
• Bachelor’s degree preferred.
• High School Diploma or GED required.

Responsibilities

• Schedule, supervise, and mentor inside counter staff, warehouse personnel, and outside sales representatives.
• Ensure rapid phone and counter support for retail, wholesale, and internal accounts and resolve complex customer service issues.
• Maintain target inventory turn ratios and conduct regular inventories and audits.
• Oversee returns, warranty claims, and paperwork flow in the system.
• Maintain pricing parameters and support inside/outside sales strategies.
• Optimize order pulling, staging, route delivery, and warehouse organization.

Education

Bachelor’s degree

High School Diploma or GED

Job description

Description

At CIT Trucks, LLC, we fuel the engine of the American economy. With the trucking industry moving a staggering 76% of the nation’s goods, we are looking for competitive, high-velocity individuals ready to dominate with a premier Midwest leader. This isn’t just a job; it’s a high-impact career path backed by the massive purchasing power of a $38 million inventory and a proven track record of selling over 4,000 trucks annually.

Our team operates at a scale few can match, supported by over 360 professional service bays and a network of state-of-the-art body shops delivering elite-level craftsmanship. We are a dominant force across Illinois, Missouri, and Indiana, with 16 locations and a powerhouse workforce of 900+ employees. With revenues already exceeding $920 million and a clear trajectory to surpass $1 billion in the coming years, we are looking for the next generation of leaders to help us get there.

Why CIT Trucks? Your Path to the Top:

• Join a Winning Legacy: Be a vital part of a rapidly growing company with a rock-solid track record of success.
• Master Your Craft: Receive elite, comprehensive training and development designed to make you an industry expert.
• Limitless Growth: We don't just hire; we promote. Advance your career through aggressive internal opportunities.

If you have the drive to match our volume and the motivation to support a critical national industry, CIT Trucks is where you belong.

Responsibilities of a Parts Assistant Manager entail:

• Schedule, supervise, and mentor inside counter staff, warehouse personnel, and outside sales representatives. Oversee hands-on training, track performance evaluations, manage disciplinary documentation, and assist in recruiting top talent.
• Ensure rapid, high-standard phone and counter support for retail, wholesale, and internal accounts (Service, Body Shop, and Vehicle Sales). Act as the primary point of contact for resolving complex customer service issues and billing disputes.
• Maintain target inventory turn ratios and vendor stock thresholds. Conduct regular perpetual inventory counts, manage the annual physical inventory audit, track surplus and obsolescence returns, and provide inventory alignment assistance to satellite locations.
• Enforce core return policies and process credits for remanufactured parts. Oversee customer parts returns, inspect incoming freight damage, manage warranty claims, and ensure all supporting paperwork flows accurately through the system.
• Maintain system pricing parameters, discount tiers, and customer matrices within the DMS/Rinfo software based on management guidelines. Coordinate inside sales strategies, manage promotional flyer distribution, and support the outside sales team.
• Optimize order pulling, staging, and route delivery schedules for maximum driver efficiency. Keep warehouse storage areas neatly organized, maintain attractive customer display areas, and oversee routine upkeep for delivery trucks, forklifts, computers, and facility assets.

CIT Trucks, LLC. provides a comprehensive wage and benefits package that includes:

• Paid holidays and PTO
• Choice between 3 wide-ranging medical plans with prescription coverage
• Option to participate in HSA or FSA savings accounts
• Access to dental and vision insurance
• Short- and long-term disability coverage
• Company paid life insurance, as well as additional voluntary life insurance for self and family
• 401(k) retirement planning that has a dollar-for-dollar employer match up to 4%

Requirements

The requirements to be a Parts Assistant Manager include:

• Must be at least 18 years old
• Three years of related experience preferred
• Bachelor’s degree preferred
• High School Diploma or GED required