Parts and Service Technician

INTERSTATE GROUP LLC; Virginia (MN); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

401(k) with employer match

Health, dental, and vision insurance

Life insurance

Flexible Spending Account (FSA)

Paid Time Off (PTO)

Pet Insurance

Job summary

Interstate Group LLC is seeking a Parts & Service Associate in Augusta, KS. The role combines trailer servicing, parts installations, inventory control, and customer consultations to keep operations running smoothly.

The ideal candidate has a high school diploma or equivalent and at least 6 months of related mechanical or service experience, with a focus on safety and reliability. Expect a hands-on environment and a roughly 40–45 hour workweek.

Qualifications

• High school diploma or equivalent is required.
• 6+ months of related mechanical, service, or assembly experience preferred.
• Strong troubleshooting and using hand/power tools.
• Basic math/geometry for installations.
• Commitment to working safely and professionally.

Responsibilities

• Technical & repair work: inspections, preventive maintenance, service, and parts installations on trailers and store equipment.
• Customer engagement: consultative approach to recommend parts and services.
• Inventory & operations: receive deliveries, track inventory, process paperwork, and ensure accurate labor/parts invoicing.
• Equipment operation: safely operate power tools, welding equipment, forklifts, and tractors (company certifications provided).
• Facility maintenance: keep a clean, organized, secure, and safe facility and yard.
• Store support: assist with warranty resolution, local lead generation, and trailer sales as needed.

Skills

Mechanical aptitude

Customer focus

Tech-savvy

Safety and integrity

Physical capability

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts and Service Associate

Full-time Regular 8389 Augusta, KS, US

4 days ago Requisition ID: 2774

Salary Range: $18.00 To $19.00 Hourly

Parts & Service Associate

Location: 12331 US-54, Augusta, KS 67010

Reports To: Store Manager

Structure: Full Time -$18 - $19/HR, 40-45 Hours a week

About the Role

Are you a skilled mechanic who thrives in a hands-on, variety-filled environment? TrailersPlus is looking for a Parts and ServiceAssociate to join our team. In this multi-faceted role, you will lead the charge in keeping our operations running smoothly—handling everything from trailer servicing and parts installations to inventory maintenance and customer consultations.

If you are mechanically inclined, detail-oriented, and take pride in delivering top-notch customer service, we want to hear from you.

What You’ll Learn To Do

Technical & Repair Work: Perform inspections, preventative maintenance, service work, and custom accessory/parts installations on trailers and store equipment.

Customer Engagement: Use a consultative approach during inspections to recommend the best parts and service solutions tailored to each customer’s specific needs.

Inventory & Operations: Receive inbound deliveries (trailers, parts, supplies), track inventory, process paperwork, and ensure correct invoicing for all labor and parts.

Equipment Operation: Safely operate power tools, welding equipment, forklifts, and tractors (company certifications provided).

Facility Maintenance: Help maintain a clean, organized, secure, and safe facility and yard.

Store Support: Assist the Store Management team with warranty resolution, local market lead generation, and trailer sales as needed.

What You Bring

Experience: High school diploma or equivalent, plus 6+ months of related mechanical, service, or assembly experience.

Mechanical Aptitude: Strong troubleshooting ability, comfortable using hand/power tools, and basic math/geometry skills for installations.

Customer Focus: Outstanding communication and interpersonal skills to guide customers through service recommendations.

Tech-Savvy: Basic computer and keyboarding skills to navigate online systems and process orders.

Safety & Integrity: A strong commitment to working safely, ethically, and maintaining professional standards.

Physical Capability: Ability to regularly lift 50–75 lbs, stand, balance, reach, climb ladders, and work outdoors in varying weather conditions.

Licensing: Ability to obtain a state trailer sales license (where required by law).

We value your hard work and offer a comprehensive package to support your lifestyle and professional growth:

Work/Life Balance: Consistent schedule (approx. 40–45 hours per week)

Retirement: 401(k) with Employer Match

Health & Wellness: Comprehensive Health, Dental, and Vision Insurance

Financial Protection: Life Insurance and Flexible Spending Account (FSA)

Extra Perks: Pet Insurance and generous Paid Time Off (PTO)