Parts and Service Sales Representative

CraneWorks; Olathe (KS); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

401(k) matching

Vision insurance

Life insurance

Referral program

Job summary

CraneWorks is seeking a Parts and Service Sales Representative in Olathe, KS to grow parts and service sales across Contractors, Utilities, Corporations, and Industrial accounts. This outside sales role requires building relationships, promoting product support offerings, and achieving sales and profit goals within the designated territory.

You will identify new revenue opportunities and expand existing accounts through marketing-driven strategies, while working in a fast-paced environment and

Qualifications

• 5+ years of sales experience in construction machinery, heavy equipment, or automotive industries.
• Excellent organizational, influence and negotiation skills.
• Excellent communication skills across verbal, written, listening and presentation.
• Strong leadership, decision-making and goal-setting abilities.
• Ability to lift up to 50 pounds and maintain a good driving record.
• Basic knowledge of engines, hydraulics, and electrical systems.

Responsibilities

• Establishes and maintains customer relationships.
• Markets and sells the value of parts and service.
• Finds new markets, customers and applications within territory.
• Develops knowledge of competitive products and suppliers.
• Provides input on annual forecasts for territory potential.
• Resolve customer issues.
• Collaborates with Parts and Service Managers on goals and marketing ideas.
• Provide customers with information to manage equipment at the lowest cost per hour.
• Maintain accurate customer records.
• Perform other duties as assigned.

Skills

Sales experience

Organizational skills

Communication skills

Leadership skills

Multi-tasking

Customer service

Negotiation skills

Driving

Education

Bachelor’s degree in Business/Marketing

Tools

Microsoft Word

Excel

Industry PC programs

Job description

CraneWorks offers new employees the opportunity to enroll in health, dental, vision, disability, and life/AD&D benefits, in addition to taking advantage of our generous PTO and 401(k) packages. We strive to offer the best values to customers and employees.

Position:Parts and Service Sales Representative - Olathe, KS

Location: Olathe, KS

Job Id:690

# of Openings:1

Job Title: Parts and Service Sales Representative

Reports to: Aftermarket Sales Manager

Location: Olathe, KS

Department: PSSR

FLSA Status: Salary Exempt

About Us: CraneWorks is an award-winning global provider of lifting solutions. Our commitment to customer service is unparalleled and we consistently strive to earn our customers’ loyalty and trust. Our fundamental values are safety, quality, integrity, reliability, and teamwork and our commitment to these values help steer our business operations. We are proud to be an Equal Employment Opportunity employer.

Job Summary: The PSSR will be responsible for growing parts and service sales. The customer base will be Contractors, Utilities, Corporations, Commercial, and Industrial organizations within the Craneworks Sales and Service Area. The PSSR is an outside sales position and shall be responsible for attaining a satisfactory service and parts sales volume for an assigned customer list while maintaining accurate marketing information within a CRM business system. This position will work to achieve sales and profit goals of parts and service by promoting and selling product support offerings to assigned territory customer base. They will also identify and establish new revenue opportunities within territory as well as growing existing customer-based accounts via marketing-based strategies. PSSR must have the ability to work effectively in a fast-paced environment and be able to carry out additional duties and responsibilities as assigned by management due to operational needs.

Key Responsibilities:

• Establishes and maintains customer relationships.
• Markets and sells the value of parts and service.
• Finds new markets, customers and applications within territory.
• Develops good knowledge of competitive products and suppliers.
• Provides input on annual forecasts for territory potential.
• Resolve customer issues.
• Works with Parts and Service Managers on goals and marketing ideas.
• Provides the customer with information to manage their equipment at the lowest cost per hour.
• Keeps good customer records.
• Performs other duties as assigned.

Preferred Qualifications:

• 5+ years' sales experience is highly preferred in construction machinery, heavy equipment, or automotive industry.
• Excellent organizational, influence and negotiation skills.
• Excellent communication skills, including verbal, written, listening and presentation skills. Excellent customer service and prospecting skills with the ability to approach the sales process creatively and in a professional and consultative manner.
• Excellent leadership skills, including decision making, creative thinking and goal setting skills.
• Occasionally required to sit and climb or balance, lift or move to 50 pounds.
• Must have a good driving record.
• Basic knowledge on engine, hydraulic, and electric systems, and fleet maintenance.
• Possessing excellent written and verbal communication skills.
• Team player with high customer service focus.
• Ability to multi-task and work quickly and accurate.
• Ability to develop business relationships with customers and Craneworks' employees.
• Four-year college degree in Business/Marketing preferred, but not required.
• A good knowledge of Microsoft Word, Excel and a basic ability to operate industry specific PC programs.
• Health insurance
• Paid time off
• 401(k)
• 401(k) matching
• Vision insurance
• Life insurance
• Referral program

CraneWorks is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We encourage applicants from all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status protected by applicable law. CraneWorks is committed to providing a work environment that is free from discrimination and harassment.

CraneWorks is proud to offer you a comprehensive benefits package to help with every aspect of your physical, financial, and personal health. We believe the health of our people is directly linked to the health of the company. When you’re healthy you’re at your best: at work, at home, and at play.

CraneWorks CORE values

• Safety We are dedicated to the health and safety of everyone at CraneWorks. Protection on the job and doing our work with the utmost professionalism is central to our identity.
• Integrity We focus on building a trusting and responsible relationship with our customers, workers, and community. Honesty and integrity are essential in all of our relationships.
• Reliability Measure twice, cut once. We avoid shortcuts and work hard to provide equipment and services that our customers can count on.
• Teamwork We know how essential it is to collaborate and work together as a company. Together, we can create, build, and achieve more.

Medical

100% employee coverage and 50% family coverage available the first day of the month following 60 days of employment

100% employee coverage and 50% family coverage available the first day of the month following 60 days of employment

Vision

100% employee coverage and 50% family coverage available the first day of the month following 60 days of employment

Group term life with AD&D

Premium coverage available the first day of the month following 60 days of employment

Short term/long term disability

Premium coverage available the first day of the month following 60 days of employment

Paid time off

New employees accrue 13 PTO days and can earn up to 23 days the longer they stay with the company.

401(k)

Eligible after 1 year of employment; employer match is determined annually by the company

Legal disclaimer: CraneWorks, LLC is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. CraneWorks, LLC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CraneWorks, LLC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. CraneWorks, LLC will not tolerate discrimination or harassment based on any of these characteristics.

Discover the latest crane industry news and info

HOUSTON--(December 16, 2025)--CraneWorks, a...

Get to Know the Team Behind CraneWorks Kansas City

CHICAGO (November 1, 2023) – Equity Group...

Kevin St. John also promoted to National Parts...

More than twenty Tadano all terrain cranes added...

Eric Rhodes brings almost 30 years of experience...

Midwest Crane Repair to retain all management and...

Nine-axle all terrain crane is the largest ever...

Wilson brings 40 years of crane industry...

A Demag AC 100-4L all terrain crane from...