Parts and Service Sales Representative - Olathe, KS

CraneWorks; Olathe (KS); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision benefits

Generous PTO

401(k) plan

Job summary

CraneWorks, a leading provider of lifting solutions, is seeking a Parts and Service Sales Representative in Olathe, KS. This role is focused on growing parts and service sales by establishing and maintaining customer relationships and promoting product support offerings.

The ideal candidate will have over 5 years of sales experience in relevant industries, excellent communication skills, and a strong customer service focus. Benefits include health and dental coverage, generous PTO, and a 401(k) plan.

Qualifications

• 5+ years of sales experience in construction machinery, heavy equipment, or automotive industry.
• Excellent negotiation skills and communication abilities.
• Team player with a strong customer service focus.

Responsibilities

• Grow parts and service sales within the assigned territory.
• Establish and maintain customer relationships.
• Market and sell parts and service offerings.
• Resolve customer issues effectively.

Skills

Sales experience in construction machinery

Excellent organizational skills

Excellent communication skills

Strong customer service skills

Leadership skills

Ability to multi-task

Education

Four-year college degree in Business/Marketing

Tools

Microsoft Word

Microsoft Excel

Job description

CraneWorks offers new employees the opportunity to enroll in health, dental, vision, disability, and life/AD&D benefits, in addition to taking advantage of our generous PTO and 401(k) packages.

Position: Parts and Service Sales Representative - Olathe, KS

Location: Olathe, KS

Job Id: 690

# of Openings: 1

Job Title: Parts and Service Sales Representative

Reports to: Aftermarket Sales Manager

Department: PSSR

FLSA Status: Salary Exempt

About Us: CraneWorks is an award‑winning global provider of lifting solutions. Our commitment to customer service is unparalleled and we consistently strive to earn our customers’ loyalty and trust. Our fundamental values are safety, quality, integrity, reliability, and teamwork and our commitment to these values help steer our business operations. We are proud to be an Equal Employment Opportunity employer.

Job Summary: The Parts and Service Sales Representative (PSSR) will be responsible for growing parts and service sales within the CraneWorks Sales and Service Area. The PSSR is a field sales position that will attain a satisfactory service and parts sales volume for an assigned customer list while maintaining accurate marketing information within a CRM business system. The PSSR will promote and sell product support offerings to the assigned territory customer base, identify and establish new revenue opportunities, and grow existing customer‑based accounts through marketing strategies. The position requires effective work in a fast‑paced environment and the ability to perform additional duties as assigned by management.

Key Responsibilities

• Establishes and maintains customer relationships.
• Markets and sells the value of parts and service.
• Finds new markets, customers, and applications within territory.
• Develops knowledge of competitive products and suppliers.
• Provides input on annual forecasts for territory potential.
• Resolves customer issues.
• Works with Parts and Service Managers on goals and marketing ideas.
• Provides customers with information to manage their equipment at the lowest cost per hour.
• Keeps accurate customer records.
• Performs other duties as assigned.

Preferred Qualifications

• 5+ years of sales experience in construction machinery, heavy equipment or automotive industry.
• Excellent organizational, influence and negotiation skills.
• Excellent communication skills – verbal, written, listening and presentation.
• Strong customer service and prospecting skills with a professional and consultative approach.
• Excellent leadership skills – decision making, creative thinking and goal setting.
• Occasional physical requirements such as sitting, climbing, balancing, lifting or moving up to 50 pounds.
• Good driving record.
• Basic knowledge of engine, hydraulic and electric systems and fleet maintenance.
• Ability to multi‑task and work quickly and accurately.
• Team player with high customer service focus.
• Four‑year college degree in Business/Marketing preferred, but not required.
• Proficiency with Microsoft Word, Excel and basic industry‑specific PC programs.

CraneWorks is an Equal Opportunity Employer and is committed to providing a work environment that is free from discrimination and harassment. All employment decisions at CraneWorks are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity, sexual orientation, age, national origin or disability.