Field Service Technician - Carolinas
CraneWorks
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Benefits offered by this job
Job summary
CraneWorks in Charleston, SC is seeking a Field Service Technician to inspect, diagnose, repair, and maintain crane equipment in the Carolinas region. You will work with mobile cranes and related systems, read manuals, and ensure safety and compliance while delivering excellent service to customers.
The ideal candidate has at least 2 years of hands-on experience as a mobile crane mechanic/technician, can operate CANBUS-based diagnostics, and can communicate clearly with customers and team
Qualifications
- Minimum 2 years of mobile crane mechanic/technician experience.
- Working knowledge of CANBUS, PAT, EKS, ECOS, LICCON, and Greer systems.
- Ability to read operating manuals, parts manuals, blueprints, and drawings.
- Capable of independent work with minimal supervision.
- Strong safety procedures and OSHA awareness.
Responsibilities
- Inspect, diagnose, repair, and maintain crane equipment.
- Operate and inspect cranes to diagnose defects.
- Assist in growing business by identifying opportunities and building customer relationships.
- Complete reports, time sheets, and paperwork accurately.
- Communicate with customers and team; provide exceptional service.
Skills
Job description
Position:Field Service Technician - Carolinas
Location: Charleston, SC
Job Id:723
# of Openings:1
Job Title: Field Service Technician
Reports to: Service Manager
Department: Service
FLSA Status: Hourly – Non Exempt
About Us: CraneWorks is an award-winning global provider of lifting solutions. Our commitment to customer service is unparalleled and we consistently strive to earn our customers’ loyalty and trust. Our fundamental values are safety, quality, integrity, reliability, and teamwork and our commitment to these values help steer our business operations. We are proud to be an Equal Employment Opportunity employer.
Job Summary: This position will inspect, diagnose, repair, and perform maintenance on various crane equipment including mobile cranes (All Terrain, Rough Terrain, Crawler Cranes, Boom Trucks, knuckle booms, bucket trucks, etc.). Mechanical experience required with electrical and hydraulics. It is part of this role’s responsibility to help grow the business by identifying new opportunities and contributing to the development of customer relationships and market presence. This is a summary description and therefore does not capture the entirety of the essential functions of the role. The candidate should ensure they have read and understand the scope, job functions, and physical requirements needed for this role.
Candidates will be required to take a skill assessment as part of the interview/hiring process.
Key Responsibilities:
- A minimum 2 years of experience as a Mobile Crane Mechanic/Technician that can operate and inspect cranes in order to diagnose defects
- Demonstrates working knowledge of CANBUS, PAT, EKS, ECOS, LICCON, and Greer systems
- Examines parts for damage or excessive wear using micrometers and gauges
- Reads and understands operating manuals, parts manuals, blueprints and technical drawings
- Tests mechanical, electronic, electrical and hydraulic products and equipment after repair or modification to ensure proper operation and compliance with OEM specifications
- Prepares for jobs by checking parts and drawings for accuracy and completeness
- Capable of accomplishing tasks independently without direct supervision
- Maintain conformity to safety requirements, manufacturer procedures, and other regulations
- Properly fills out working reports, hour’s reports, time sheets, hour’s overviews, work orders, and other company and customer paperwork in a timely and efficient manner
- Must complete expense reports in timely manner as dictated by the company policy
- Exceptional customer service and communication skills
- Ability to work overtime as well as on weekends is a plus. Travel is required periodically for 1 to 4-day intervals for field techs. Our shop technicians work anywhere from 40 to 50 hours a week depending on immediate needs and our field technicians work anywhere from 40 to 80 hours a week depending on customer needs
- Valid driver’s license and satisfactory driving record required for field technician positions CDL Preferred
- Health insurance
- Paid time off
- 401(k)
- 401(k) matching
- Vision insurance
- Life insurance
- Referral program
- Field service technicians are supplied with a company service truck, laptop, and company cell phone.
CraneWorks is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We encourage applicants from all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status protected by applicable law. CraneWorks is committed to providing a work environment that is free from discrimination and harassment.
CraneWorks is proud to offer you a comprehensive benefits package to help with every aspect of your physical, financial, and personal health. We believe the health of our people is directly linked to the health of the company. When you’re healthy you’re at your best: at work, at home, and at play.
- Safety We are dedicated to the health and safety of everyone at CraneWorks. Protection on the job and doing our work with the utmost professionalism is central to our identity.
- Integrity We focus on building a trusting and responsible relationship with our customers, workers, and community. Honesty and integrity are essential in all of our relationships.
- Reliability Measure twice, cut once. We avoid shortcuts and work hard to provide equipment and services that our customers can count on.
- Teamwork We know how essential it is to collaborate and work together as a company. Together, we can create, build, and achieve more.
100% employee coverage and 50% family coverage available the first day of the month following 60 days of employment
100% employee coverage and 50% family coverage available the first day of the month following 60 days of employment
100% employee coverage and 50% family coverage available the first day of the month following 60 days of employment
Premium coverage available the first day of the month following 60 days of employment
Premium coverage available the first day of the month following 60 days of employment
New employees accrue 13 PTO days and can earn up to 23 days the longer they stay with the company.
Eligible after 1 year of employment; employer match is determined annually by the company
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