Parts and Accessories Sales Clerk

CubCrafters; Yakima (WA); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Paid vacation

Paid holidays

401(k) with company match

Health insurance

Vision, dental, life insurance

Airline flight access

Résumé du poste

CubCrafters is seeking a Parts and Accessories Sales Clerk to handle parts sales for fleet and retail customers. You will manage orders from phone, email, and web, maintain on-site inventory, and update the web store with pricing and descriptions.

The role emphasizes strong computer skills and the ability to learn CubCrafters parts systems.

Qualifications

• Experience in retail parts sales.
• Strong computer skills including Windows and MS Office.
• Ability to learn new software quickly.

Responsabilités

• Answer orders via phone, email, and web store.
• Maintain appearance and stock levels in the on-site store.
• Update inventory levels, pricing, and product descriptions in the web store.
• Learn CubCrafters aircraft parts and parts systems.
• Learn and follow ERP data entry procedures.

Connaissances

Retail parts sales

Customer service

Windows MS Office

E-commerce

Sales skills

Written communication

Teamwork

Aircraft parts knowledge

Outils

ERP system

Web store navigation

MS Office

Description du poste

The Parts and Accessories Sales Clerk will be responsible for all aspects of parts sales to both fleet and individual retail customers. This position requires tracking and verifying inventory and receiving and processing orders originating via phone, email, and web orders. The Parts and Accessories Sales Clerk will also be responsible for assisting customers in finding the correct part for their application and following through to make sure the customer receives their order in a timely and efficient manner. This person will be the primary contact for external airframe parts sales across multiple
product lines and provide customer assistance in navigating our web store and parts catalogs. This is not an entry level position; strong computer skills and at least two years in sales required.

Responsibilities

• Order Taking: Receiving and responding to orders placed on the phone, through our web store, via email and other means.
• Store Maintenance: Maintaining appearance and stocking levels of small on-site retail store area.
• Web Store Maintenance: Updating inventory levels and pricing, adding or revising product descriptions and artwork, photographing and listing new products.
• Aircraft Parts: Learn and understand aircraft parts as related to Cub Crafters aircraft and have the ability to become familiar with Cub Crafters parts systems.
• ERP System: Able to learn our ERP system and follow procedures and policies in regards to data entry.

Qualifications

• Responsiveness and a team attitude are key.
• Must have experience in retail parts sales.
• Must have strong basic computer skills, including Windows, file management, MS Office, e-mail, and digital photo management. Should be able to learn new software quickly.
• Must have strong internet skills and understand the basics of e-commerce.
• Sales skills – Must be able to relate easily to customers to fulfill needs and drive additional sales.
• Communication skills – Must have the ability to draft various types of written correspondence and use proper phone etiquette.
• Organization skills – Must be highly organized, able to prioritize and able to stay focused on tasks. Must possess a high degree of self-discipline and the ability to complete duties fully with minimal supervision. Must strive constantly for ever-increasing ways to improve both personal productivity and department systems as company grows.
• Ability to work as a member in a team atmosphere.
• General aviation experience considered a plus.
• Other duties as required.

Compensation

• Hourly range DOE (Dependent on Experience): $18.00 – $24.00 per hour.
• One week of paid vacation after one year of employment, two weeks of paid vacation after two years of employment.
• Six paid holidays annually.
• Sick leave policy which is more generous than Washington State requires.
• Employee-discretionary tax-free savings in the form of a 401(k) plan with CubCrafters matching contributions up to 4% after six months of employment.
• HSA, HMO, PPO medical plans available. Company pays 75% of base plan for employee and 25% of base plan for dependents. Vision, dental, life, and LTD coverage available at your expense, at a group rate. Insurance benefits will take effect the first of the month following 30 days of employment.
• Access to pilot CubCrafters’ aircraft.

WORK SCHEDULE & CLASSIFICATION:

• Full-time, non-exempt (hourly).
• Approximately 40 hours per week.
• Overtime may be required based on production needs.

EQUAL EMPLOYMENT OPPORTUNITY & ACCOMMODATIONS:
CubCrafters is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, veteran status, disability status or any other protected status under applicable law. Reasonable accommodations will be provided for qualified individuals with disabilities in accordance with the Washington Law Against Discrimination (RCW 49.60) and the Americans with Disabilities Act (ADA).

SAFETY-SENSITIVE POSITION:
This position is designated as safety-sensitive because it directly supports the manufacture of aircraft components and involves operating industrial machinery where safe work practices are essential. Preemployment drug and alcohol testing may be required in accordance with applicable law. Continued employment may also be subject to the Company’s Drug and Alcohol Policy, including reasonable suspicion, post-incident, return-to-duty, and follow-up testing where permitted by law.

CubCrafters Aircraft are Proudly Made in USA