Parts Advisor | Fast-Paced Auto Parts & Great Benefits

Pritchard-Auto-Company; Forest City (IA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off and Paid Holidays

Employee-Focused Culture

Job summary

Pritchard-Auto-Company in Forest City, IA is seeking a Parts Advisor to join our service team. This full-time role supports customers and technicians by ensuring the right parts are available and correctly stocked, enabling efficient repairs.

You will identify parts, answer inquiries, and work with service staff to maintain inventory and process orders. A strong attention to detail and excellent communication are essential for success in this fast-paced dealership environment.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills.
• Basic computer proficiency and ability to learn dealership software systems.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced environment.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Identify and order correct parts and accessories for customers.
• Provide outstanding customer service and accurate information.
• Promote and sell parts by making informed recommendations.
• Collaborate with service staff to ensure parts availability.
• Research and source parts using catalogs and systems.
• Monitor inventory and keep the parts department organized.
• Coordinate special orders and locate parts across locations.
• Handle pickup of parts from distributors as needed.
• Maintain up-to-date knowledge of parts and dealership programs.
• Support department goals through accuracy and teamwork.
• Perform additional duties as assigned.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Fast-paced environment

Driver's license

Education

High school diploma or equivalent

Tools

Dealership software systems

Electronic parts catalogs

Job description

Pritchard-Auto-Company in Forest City, IA is seeking a Parts Advisor to join our service team. This full-time role supports customers and technicians by ensuring the right parts are available and correctly stocked, enabling efficient repairs.

You will identify parts, answer inquiries, and work with service staff to maintain inventory and process orders. A strong attention to detail and excellent communication are essential for success in this fast-paced dealership environment.