Parts Advisor - Auto Parts & Service Support (Commission)

Lithia Motors; Klamath Falls (OR); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Vehicle Purchase Discounts

Lithia Learning Center

Job summary

Lithia Ford of Klamath Falls is hiring a Parts Advisor to join our team. This role involves greeting customers, answering questions, checking stock, and processing parts orders with accuracy.

You will coordinate with the Service Team to ensure timely parts delivery and create invoices in ADP. The ideal candidate has 2+ years of customer service or sales experience, strong communication skills, and knowledge of automotive parts.

Qualifications

• 2+ years of prior customer service and/or sales experience.
• Prior experience as a Parts Advisor highly preferred.
• Strong customer service and communication skills.
• Knowledge about automotive parts, components and systems.
• Acceptable driving record and a valid driver's license.

Responsibilities

• Answer telephone and greet customers in a friendly and professional manner.
• Communicate with customers and vendors via phone, in-person or email.
• Assist customers by answering questions, checking stock availability and taking parts orders.
• Maintain clean and professional appearance of counter, work area and stockroom.
• Coordinate parts with Service Team for vehicle repair and service.
• Order parts from suppliers based on requests.
• Create accurate invoices in ADP.
• Receive, unpack and store parts; ensure they are readily available.
• Verify quantities and costs against invoices and purchase orders.
• Keep perpetual inventory records and control stock.

Skills

Customer service

Sales

Communication

Team player

Education

High School diploma or equivalent

Tools

ADP invoicing

Job description

Lithia Ford of Klamath Falls is hiring a Parts Advisor to join our team. This role involves greeting customers, answering questions, checking stock, and processing parts orders with accuracy.

You will coordinate with the Service Team to ensure timely parts delivery and create invoices in ADP. The ideal candidate has 2+ years of customer service or sales experience, strong communication skills, and knowledge of automotive parts.