Parts Advisor - Auto Dealership Growth & Service

Central-City-Toyota; Philadelphia (Philadelphia County); On-site; USD 55,000 - 70,000; Full time

Job summary

Central-City-Toyota in Philadelphia seeks a Parts Advisor to support growth and deliver exceptional service to customers. The role involves overseeing the parts sales process, communicating with staff and customers, and using the parts catalog to locate exact items.

A strong focus on accuracy, stock management, and customer interaction is required. Qualified candidates have a High School Diploma, dealership or Toyota experience preferred, and solid interpersonal and time-management skills.

Qualifications

• High School diploma required; dealership experience a plus.
• Toyota experience preferred and welcomed when applying.
• Strong interpersonal skills and ability to manage time effectively.
• Ability to read and interpret safety/maintenance documents and calculate figures accurately.
• Valid driver's license with clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog for lookup and discussion of specific parts.
• Answer phone calls, provide price quotes and other information to retail and wholesale customers.
• Pull/fill orders from stock and maintain weekly bin checks for stock accuracy.

Skills

Interpersonal skills

Time management

Mathematical ability

Reading safety docs

Customer service

Education

High School Diploma

Job description

Central-City-Toyota in Philadelphia seeks a Parts Advisor to support growth and deliver exceptional service to customers. The role involves overseeing the parts sales process, communicating with staff and customers, and using the parts catalog to locate exact items.

A strong focus on accuracy, stock management, and customer interaction is required. Qualified candidates have a High School Diploma, dealership or Toyota experience preferred, and solid interpersonal and time-management skills.