Experienced Parts Advisor

Jim Shorkey Family Auto Group; East York (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Career advancement

Positive, team-oriented work enviro n?

Medical, Dental, Vision

HSA/FSA

Life & Disability Insurance

401(k) with company match

Paid vacation

No Sunday work

Employee discounts

Company-issued uniforms

Job summary

North Hills Toyota in North Hills, PA is seeking an experienced Parts Advisor to join our dynamic Parts Department. You will partner with the Parts Manager to source parts, fulfill orders, and guide customers through the sales process.

The ideal candidate has dealership parts experience, CDK knowledge, and strong inventory skills. We offer a supportive team, competitive benefits, and no Sunday work.

Qualifications

• Prior dealership parts experience is required.
• Knowledge of CDK is required.
• Strong understanding of inventory and receiving processes.
• Excellent communication and phone skills.

Responsibilities

• Collaborate with the Parts Manager to locate and order parts not currently in stock.
• Handle special-order requests and ensure timely fulfillment.
• Manage the entire parts sales process—from customer inquiry to invoicing.
• Process daily parts orders using CDK scanner.
• Pull and distribute parts for technicians and counter staff.
• Maintain organized inventory and stock levels.
• Assist retail customers and answer incoming calls.
• Perform accurate parts lookups and ensure timely disbursement.

Skills

Dealership parts experience

Inventory management

Phone communication

Customer service orientation

Tools

CDK

Job description

Description

Parts Advisor

North Hills, PA – McKnight Road

Join the North Hills Toyota Team!

Are you an experienced Parts Advisor looking to grow your career in a fast-paced, customer-focused dealership? North Hills Toyota is seeking a knowledgeable and motivated individual to join our Parts Department. If you thrive in a team environment and have a passion for automotive excellence, we want to hear from you!

What You’ll Do:

• Collaborate with the Parts Manager to locate and order parts not currently in stock
• Handle special-order requests and ensure timely fulfillment
• Manage the entire parts sales process—from customer inquiry to invoicing
• Process daily parts orders using CDK scanner
• Pull and distribute parts for technicians and counter staff
• Maintain organized inventory and stock levels
• Assist retail customers and answer incoming calls
• Perform accurate parts lookups and ensure timely disbursement

What We Offer:

• Opportunities for career advancement
• A positive, team-oriented work environment
• Comprehensive benefits package including:
  • Medical, Dental, Vision
  • HSA/FSA, Life & Disability Insurance
  • 401(k) with company match
• Paid vacation and no Sunday work
• Employee discounts and company-issued uniforms

Requirements

What We’re Looking For:

• Prior dealership parts experience is required
• Strong understanding of inventory and receiving processes
• Knowledge of CDK is required
• Excellent communication and phone skills
• A commitment to delivering 100% customer satisfaction
• Must be 18+ with a valid driver’s license and clean MVR
• Ability to pass a pre-employment drug screening