Parts Advisor

L0034 Lithia Volkswagen of Reno; Reno (NV); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental & Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Volkswagen of Reno is seeking a Parts Advisor to support dealership operations and customer demand. The role requires open availability for flexible scheduling, including evenings, weekends, and holidays, with duties spanning customer interaction, stock management, and invoicing.

Applicants should have automotive knowledge, 2+ years of parts experience, and solid math skills for inventory and invoicing. A valid driver's license is required, and experience with ADP for invoicing is a plus.

Qualifications

• Automotive knowledge and parts experience required.
• Basic math skills for inventory and invoicing.
• Clean driving record and valid driver’s license.

Responsibilities

• Communicate with customers and vendors by phone, in person, or email.
• Assist customers with questions, stock availability, and parts orders.
• Maintain counter, work area, and stockroom appearance.
• Coordinate parts with Service Team for vehicle repairs.
• Process orders and create accurate invoices in ADP.
• Receive, unpack, and store parts; check quantities and costs.
• Handle returns, warranties, and core processing.

Skills

Automotive knowledge

Parts experience

Mathematics

Tools

ADP

Job description

Dealership: L0034 Lithia Volkswagen of Reno Lithia Volkswagen of Reno Hiring: Parts Advisor Pay: $20-$23 Hourly DOE Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

What You\'ll Do

• Communicate effectively with customers and vendors via phone, in-person or email.
• Assist customers by answering questions, checking stock availability, and taking parts orders in a quick, friendly and professional manner in accordance with Initial Customer Contact (ICC) process.
• Maintain clean appearance of counter, work area and stockroom.
• Interact with Service Team to coordinate parts for vehicle repair and service.
• Order parts from suppliers based on service department and customer requests.
• Create accurate invoices in ADP.
• Receive, unpack and store parts in appropriate storage areas so they are readily available when needed.
• Check quantity and condition of goods received against invoices and purchase orders.
• Check number and unit cost as well as total billing for charges against proper records.
• Specifies parts accurately.
• Takes inventory, maintains records of goods received and keeps perpetual inventory controls.
• Receive payment or obtain credit authorization.
• Process core returns, parts warranties and parts returns as necessary.

What You\'ll Bring

• Automotive Knowledge, 2+ years Parts Experience, 1+ years Mathematics – calculations of inventory, payments and invoices.
• Knowledge of automotive parts
• Acceptable driving record and a valid driver\'s license in your state of residence

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We\'ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers\’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!