PARTS ADVISOR

Pilson Auto Centers; Mattoon (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Parts Advisor, where you will support daily operations in the Parts Department. This exciting role involves assisting customers with their parts needs, processing orders, and ensuring efficient inventory management. You will be part of a dynamic team that values strong customer service and effective communication. With a comprehensive benefits package and a performance-based bonus structure, this full-time position offers a great opportunity to grow in the automotive industry. If you are ready to make an impact and thrive in a fast-paced environment, this role is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Employee Discounts

Qualifications

• 1-3 months of related experience preferred.
• Strong customer service and communication skills required.

Responsibilities

• Assist customers with parts orders and inquiries.
• Manage shipping, receiving, and parts storage.

Skills

Customer Service

Communication

Inventory Management

Basic Math Skills

Education

High School Diploma or GED

Tools

Catalog Software

Job description

3 days ago Be among the first 25 applicants

The Parts Advisor supports the daily operations of the Parts Department, assisting customers, processing orders, and ensuring efficient inventory management.

Description:

The Parts Advisor supports the daily operations of the Parts Department, assisting customers, processing orders, and ensuring efficient inventory management.

Essential Job Functions

• Assist customers with parts orders and inquiries.
• Look up parts using the catalog system.
• Process invoices, receipts, and order paperwork.
• Manage shipping, receiving, and parts storage.
• Maintain organized and clean parts area.
• Handle warranty parts and special tool inventory.
• Cut keys and assist with parts deliveries.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED required.
• 1-3 months of related experience preferred.
• Strong customer service and communication skills.
• Ability to calculate discounts and percentages.
• Basic understanding of inventory processes.
• Comfortable working with computers and catalog software.

Work Environment

• Regular exposure to moving mechanical parts.
• Occasionally exposed to wet/humid conditions.
• Moderate noise level.
• Reasonable accommodations will be made for individuals with disabilities.

Physical Demands

• Regularly lift/move up to 25 pounds, occasionally up to 50 pounds.
• Frequent standing, walking, reaching, and handling parts.
• Occasionally required to climb, stoop, kneel, or crawl.

Compensation & Benefits:

• The employee will be paid an hourly wage of $16.00 - $20.00 per hour. Starting pay is determined based on factors such as experience, qualifications, skills, education, and geographic location.
• Benefits: Comprehensive benefits package including health insurance, dental insurance, vision insurance, 401(k) with company match, paid time off, and employee discounts.

Performance-Based Bonus:

• The employee may be eligible for a discretionary performance-based bonus, determined by individual and company performance. Bonus eligibility is based on key performance metrics, including goal achievement, work quality, and overall contribution. Bonuses are not guaranteed and are awarded at the employer's discretion. The employee must be actively employed and in good standing at the time of payment.

Requirements:Physical Demands

• Regularly lift/move up to 25 pounds, occasionally up to 50 pounds.
• Frequent standing, walking, reaching, and handling parts.
• Occasionally required to climb, stoop, kneel, or crawl.
  
  
  

Compensation details: 16-20 Hourly Wage

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Automotive

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