Automotive Parts Advisor

Great Lakes Auto Group; Findlay (OH); On-site; USD 18,000 - 23,000; Full time

Job summary

Great Lakes Auto Group is seeking a Parts Counter Associate in Findlay, OH. The role involves assisting customers, fulfilling parts orders with the service team, and maintaining organized inventory.

Strong customer service and attention to detail are essential for this position across a three-day, 38–40 hour work week. Responsibilities include using parts catalogs, processing transactions, and collaborating with team members to ensure accurate, timely service.

Qualifications

• Previous experience in a parts counter or automotive parts environment is required.
• Strong customer service and communication skills.
• Ability to read and interpret parts catalogs and technical manuals.
• Basic computer skills and familiarity with inventory management systems.
• Attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Flexibility to work the required hours, including Saturdays.

Responsibilities

• Assist customers in identifying and selecting the correct parts and accessories.
• Work closely with the service team to fulfill parts orders for repairs.
• Maintain accurate inventory records and ensure parts are properly stocked.
• Process sales transactions efficiently and accurately.
• Collaborate with team members to fulfill customer orders and resolve issues.
• Keep the parts department organized, clean, and well-maintained.
• Support inventory management activities, including receiving and stocking parts.
• Provide exceptional customer service both in person and over the phone.

Skills

Customer service

Communication

Attention to detail

Teamwork

Independent work

Flexibility

Tools

Inventory software

Parts catalogs

Job description

Description

Parts Counter Associate

Join our dynamic team as a Parts Counter Associate, working 38-40 per week over 3 days. where your attention to detail and customer service skills will play a vital role in supporting our operations. We are seeking a motivated and reliable individual to contribute to our growing team. This is an excellent opportunity to be part of a company that values teamwork, growth, and professional development.

Schedule:

• 7-9 Thursday & Friday
• 8 -6 Saturday

Key Responsibilities:

• Assist customers in identifying and selecting the correct parts and accessories
• Work Closely with the Service Team to fulfill parts orders for repairs.
• Maintain accurate inventory records and ensure parts are properly stocked
• Process sales transactions efficiently and accurately
• Collaborate with team members to fulfill customer orders and resolve issues
• Keep the parts department organized, clean, and well-maintained
• Support inventory management activities, including receiving and stocking parts
• Provide exceptional customer service both in person and over the phone

We foster a positive and inclusive work environment that encourages growth and development. Our team is committed to providing excellent service and supporting each other to achieve shared success.

Requirements

Skills and Qualifications:

• Previous experience in a parts counter or automotive parts environment is required
• Strong customer service and communication skills
• Ability to read and interpret parts catalogs and technical manuals
• Basic computer skills and familiarity with inventory management systems
• Attention to detail and organizational skills
• Ability to work independently and as part of a team
• Flexibility to work the required hours, including Saturdays